Operations Senior Consultant

Job Type: DTTL - SecondmentWork Model: RemoteReference code: 127976Primary Location: Toronto, ONAll Available Locations: Toronto, ON; Calgary, AB; Kitchener, ON; Ottawa, ON; Vancouver, BC; Victoria, BC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Experience a firm where wellness matters.
• Be expected to share your ideas and to make them a reality.

What will your typical day look like?

As the Operations Senior Consultant you will provide guidance and support for business processes, services and technologies across the Global Office of General Counsel & Ethics (Global OGC&E). You will play a key role in operations to enable and support the Global legal and ethics functions across the following capabilities: financial management, project management, knowledge management, and technology (such as CLM, Service Now and legal billing tools).

In this role you will:

• Enable and facilitate operational processes to support the Global OGC&E team
• Monitor and action incoming work received via shared email inboxes and other platforms utilized by Global OGC&E, such as ServiceNow
• Manage legal invoice review and approval process
• Effectively update materials and resources used in the tracking and monitoring of workflow
• Produce reports and other management information to help inform work status and performance
• Work with other enabling area function such as Deloitte Technology, Global Finance, and Global Talent to facilitate the flow of information between teams and build reports
• Identify opportunities for improvement and innovation, work collaboratively with internal stakeholders where appropriate to share ideas
• Build presentations in PowerPoint for internal and external audiences, including senior leadership, and support the development of presentations and leadership reporting through providing data analysis, status updated and additional information as needed
• Participate in the development and/or support of Global OGC&E special projects
  
  

About The Team

Global General Counsel provides legal guidance and expertise to Deloitte Global, the broader Deloitte organization, and our business leaders. We advise on regulatory, claims, and corporate legal matters, as well as additional issues that may pose novel or unique situations.

Enough about us, let’s talk about you

• Minimum of 3 years of experience in an operational role
• Prior experience with financial and budget management tasks
• Client interpersonal skills and the ability to develop relationships and manage stakeholders
• Understanding of project management processes, and the ability to proactively manage key deliverables
• Demonstrable command of the MS Office Suite, especially MS Excel
• Data management or project management experience
• Experience in data gathering, data analysis and data visualization (charts, graphs, etc.)
• Previous experience working with legal professionals is a plus but not required
  
  

Total Rewards

The salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You Shape How We Make Impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.