Senior Program Manager, Registry Transformation

Reporting to the Vice-President, Registry Operations (or delegate), the Senior Program Manager, Registry Transformation will have day-to-day overall responsibility to build a comprehensive Program Roadmap/Plan and manage the execution of that plan to completion. The Program will consist of 3 major projects with an anticipated 2-4 additional smaller projects. All projects have both a large IT and Business Process Change component, tied back to strategic corporate objectives and anticipated business/service outcomes.

Your Success Will Be Defined By Your Ability To

• Maintain alignment to the shared Registry Transformation vision including a detailed program plan with quantifiable and measurable outcomes with critical milestones defined through collaborative facilitation and negotiation with multiple stakeholder groups
• Overall responsibility for the delivery and completion of the Registry Transformation program, including multiple sub-projects under the program.
• Define and document transformation objectives for the renewal and modernization of the registries.
• Provide strategic oversight and leadership of the day-to-day management of project activities and deliverables that will be the accountability of the Program Team and assigned Project Managers. This includes overall leadership, coaching, and fostering a collaborative environment through effective team building and program cohesion.
• Demonstrate strong financial management skills to track and manage the program budget effectively, ensuring that financial objectives are met.
• Tracking of the transformation budget, identification of risks and mitigation approaches and the provision of regular progress reporting to the Executive Sponsor, Steering Committee, Working Committee and all relevant stakeholders.
• Responsible for managing and tracking the program and related projects, identifying and resolving obstacles and coordinating the efforts of the transformation team to achieve the objectives with minimal disruption to the employees, clients, customers and key stakeholders.
• Ensure the appropriate internal and external stakeholders are engaged and are considered in the change management strategy, testing, training, and communication plans that are developed and executed.
• Work with the Operational / Technology and Shared Services teams to help design the To-Be organizational structure required to support the transformed system (People/ Process / Technology).
  
  

Your strengths include:

• University degree in business, commerce, finance or similar, with at least 20 years of career experience – at least 10 years in managing complex projects or programs. Demonstrated experience and competencies in areas that may include but are not limited to any of the following combinations such as strategic planning, management consulting, program management, service delivery, operations, business analysis, and communications.
• A senior leader with proven experience in delivering complex transformational / renewal / modernization programs that involved multiple projects, stakeholders, clients, and employee groups.
• Expertise in registry systems and solutions including experience with their design, implementation, and ongoing maintenance would be an asset.
• Skilled in the facilitation of business process design, business requirements gathering and achieving alignment / consensus across a varied scope of interests and perspectives.
• Proven ability to break down walls of resistance relative to traditional business process, policies and procedures and advance contemporary best practices that balance the needs of the customer and client, and ability to persuade various stakeholder groups to adopt new ways of thinking and accept and support change.
• Strong communication skills, both written and verbal, with the ability to adjust communication style and tailor messages depending on the audience.
• Utilize proven / effective negotiation skills to achieve alignment across a broad group of internal and external stakeholders with potentially varied opinions and beliefs.
  
  

If you are interested in this role and meet the above criteria, please submit your resume, in Word format, directly to Shannon Bondad at [email protected] or Igor Uzun at [email protected]

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta’s best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, and a strong network of professional contacts, and are focused on what is best for clients and candidates. We will facilitate the best fit between the client and the candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.

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