Administrative Assistant Volunteer

Region : Alberta & British Columbia

Volunteer opportunity conditions:

• Location : In-person at our office.
• Regions/or cities :
• Alberta : Edmonton
• British Columbia: Victoria, Kelowna, Kamloops & Prince George.
• Minimum age : 18 years or older.
• Minimum volunteer hours/period : One 4-hour shift per week Monday through Friday for a minimum of 6 months. Schedule and time commitment is set during regular business hours, Monday through Friday.
• Specific requirements : In British Columbia locations, we recommend volunteers to be capable of lifting 30lbs to perform the work in a safely manner and a vulnerable sector check is also necessary.

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. We are committed to having an accessible, diverse, inclusive, and barrier-free working environment.

The Administrative team is looking for volunteers to be part of their mission.

As a volunteer in this role, you will :

• Oversee and ensure smooth operation of the reception area at the office, including acting as first point of contact with the public.
• Reply to general enquiries, information requests and voicemails, and direct incoming calls.
• Provide access to the building, handle and relay couriers/deliveries, electronic and physical filing, and receive and process donations.
• Assist personnel with booking shared equipment, spaces, and vehicles.
• Support new personnel with onboarding and building orientations.
• Support Supervisors/Managers with the general operation of administrative functions and special projects as needed.
• Provide information and referrals on Canadian Red Cross services, programs, and volunteer opportunities.

You bring these essential talents :

• Proficiency with technology (Microsoft Office, printers, online platforms/support portals, etc.).
• Thrive at providing optimum customer service, comfortable interacting with the public.
• Experience or interest working in an administrative environment.
• Strong interpersonal, communication and organizational skills.
• Attention to accuracy and detail.
• Experience working with diverse populations and an understanding of cultural issues is an asset.
• Fluency in written and spoken English is required, fluency in other languages is an asset.

A satisfactory Enhanced Police Information Check or equivalent is mandatory for all personnel volunteering or working with the CRC.

Job Type: Casual

Pay: $0.01 per year

Schedule:

• Monday to Friday

Language:

• Mandarin (preferred)

Work Location: In person