Digital QA Analyst

WHO WE ARE

Sid Lee is a multidisciplinary creative collective striving to make a difference and celebrate culture with bold ideas. Its 700 professionals work as one team from offices in Montreal, Toronto, New York, Paris, London, Los Angeles, and Seattle. Their mission is to create what matters through brand building, brand expression, and brand experience. Its creative community also includes Yard, Digital Kitchen, BIMM, and Haigo.

Alongside progressive clients, Sid Lee draws on its rich collection of disciplines, from design to data and experiential communication and technology to advertising and architecture, empowering its clients to outperform their competitors, earn the trust of their customers, and increase their influence on culture.

Sid Lee is a member of kyu, a collective of top-tier global creative companies established by Hakuhodo DY Holdings. Sid Lee also imagined C2 Montréal, one of the largest creative-business conferences in the world.

ROLE

Reporting to the Digital production Director, the Analyst in Digital QA is responsible for ensuring the quality and performance of our digital platform projects. The Specialist will constantly collaborate with project managers, digital platform development specialists, and multidisciplinary project teams.

• Good relationship-building and communication skills;
• Flexible and skilled at working on several projects simultaneously;
• Self-sufficient and rigorous with good attention to detail;
• Ability to work with minimal supervision;
• Team spirit and creativity in the search for solutions.

RESPONSIBILITIES

• Create testing strategy documents from the needs and functionalities;
• Design and develop testing plans;
• Execute and update testing scenarios;
• Write reports and document irregularities;
• Maintain reference documents for good quality assurance practices;
• Manage testing equipment;
• Collaborate on a daily basis with management, design, UX, content, development, and delivery teams;
• Follow through on and conclude the correcting stages for irregularities;
• Participate in the improvement of processes in order to improve the quality of delivered projects;
• Participate in the creation of acceptance criteria in user stories;
• Create training and user materials to support clients.

REQUIREMENTS

• 3 to 5 years of experience in quality control in the digital field multi-device;
• College or university training in computer science or equivalent experience;
• Desired experience in web production, e-commerce, and mobile applications;
• Understanding of development methodologies: Agile, Cascade, Kanban;
• Understanding of analytical methods and content management systems (CMS);
• Understanding of the following tools: Jira, ADO, Github Issues, Browserstack, TestRail, and Qase.io (an asset);
• Fluent in French and English, both spoken and written (International collaborators and customers).

Proud to be an equal opportunity employer, Sid Lee is committed to creating a diverse work environment. All qualified applicants are considered without regard to citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.

We encourage women, Indigenous people, persons with disabilities, and members of visible minorities to apply.