Environmental Services Manager

Come join us and help make a difference in the lives of older adults!

As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?

ACCOUNTABILITY OBJECTIVES

Under the direction of the general manager, responsible for performing a variety of routine maintenance, service, and repair operations to maintain facility, equipment, furnishings, fixtures and grounds in accordance with applicable guidelines, codes, vision, values and standards of Verve Senior Living. Works with Housekeeping to ensure residents’ needs are met and the building quality, cleanliness and safety standards are upheld.

BACKGROUND/QUALIFICATIONS

• Minimum of grade 12
• Knowledge of WHMIS and first aid
• Certificate in building operations and/or 2-3 years’ experience in a maintenance environment
• Computer skills (e.g., proficient in Word and Excel, must be familiar with online ordering systems and electronic building systems)
• Demonstrated leadership skills (e.g., Verve Senior Living Competencies)
• Communication skills written and verbal in English
• Ability to read and interpret manuals and drawings related to equipment and systems and audit/deficiency standards
• Ability to organize, multitask and meet the physical demands of the job, including problem solving and dealing with emergency situations
• Ability to be detail & task oriented
• Ability to meet targets & deadlines

KEY RESPONSIBILITIES

1. Oversees the delivery and performance of the maintenance services ensuring applicable legislative guidelines, codes and expectations are met

1. Performs a variety of routine maintenance, servicing, and repairs to maintain the home, equipment, furnishings, fixtures, and grounds in optimal condition
2. Ensures the overall efficient operation of building systems, including HVAC, electrical, mechanical, security, and communication systems
3. Establishes and manages a preventative maintenance program, including daily, weekly, monthly, and annual inspections, periodic testing of life safety systems, and keeps required records of test results as per Diversicare/Verve policies and procedures
4. Responds to all service requests promptly and maintains records of services provided
5. Works in conjunction with Marketing to refurbish suites to optimal condition to prepare for new move-ins ensuring any damage costs are invoiced to previous tenant
6. Cooperates and collaborates with other departments in tasks such as assisting residents with maintenance needs, moving and storing supplies, furnishings, and equipment as well as being available and flexible to resident, family needs, as required
7. Monitors service contracts and warranties to ensure equipment and environment conform to applicable codes and regulations, and ensures external contractors provide proof of WCB and criminal records checks
8. Maintains accurate control of all Master keys
9. Performs outside work such as gardening, snow removal, and sanding, salting, or responding to environmental spills as required
10. Contributes towards and participates in the ongoing fire prevention, infection control, and pest control programs in the home
11. Ensures regular fire drills are conducted and documented
12. Supports all departments to increase efficiency & resident occupancy

Serves as a member of the leadership team and contributes to the overall operations of the residence in alignment with the vision and values of Verve Senior Living:

1. Participates in the strategic planning process
2. Participates and contributes during the operations meeting
3. Participates in Verve Quality Improvement (VQI)
4. Makes recommendations regarding development/modification to policies and procedures

Participates in and supports the financial management of the residence:

1. Provides input into the preparation of the capital and operational budgets
2. Manages the department finance (budget) including inventory
3. Reviews and promotes initiatives that generate revenue
4. Provides input for variance reports on financial statements

We accommodate persons with disabilities in the hiring and recruitment process.

All offers of employment are subject to a Criminal Background Check. We thank all who apply; however, only candidates under consideration will be contacted.