Senior Business Analyst

Company: CGL

Department: Digital Properties

Employment Type: Temporary Full-Time (12 months)

Work Model: Remote

Language: English is required, French is an asset

Additional Information: This post is currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Digital team is made up of experts who put our customers at the centre of what we do, creating engaging experiences that drive business outcomes. We connect concepts with solutions to create value and efficiencies for our clients, employees, and communities. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility.

As the Senior Business Analyst you will join a fast-paced team delivering on digital transformation. Working closely with various stakeholders, you will ensure that all requirements deliver high quality results, enable agile team development and align with digital standards. You will lead the development of digital stories, support the implementation of new applications, enhancements or upgrades to achieve program objectives in alignment with business strategies.

How You Will Create Impact

• Consulting with stakeholders to understand, gather and document clear and concise business and technology requirements, processes, issues and risks.
• Writing carefully sized and crafted user stories for development and testing, including elaborating on acceptance criteria to ensure representation of business and technical solutions.
• Facilitating business and technical conversations to gain and develop an understanding of key impacts and utilize information to propose solutions.
• Benchmark performance and profitability metrics against industry. Leverage descriptive analytics to identify & monitor trends and propose strategic recommendations to support the growth & maturity of our business.
• Prepare summary reports and communicate results with team leaders to avoid overdue items and ensure closure.
• Mentoring and providing guidance to the team, ensuring digital standards are clear and adhered to and identifying quality improvement and efficiency opportunities.
  
  
  

How You Will Succeed

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.  
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.
  
  
  

To Join Our Team

• You have five years of experience as a Senior Business Analyst, working in an agile environment.
• You have a post-secondary degree in Business or Computer Science.
• You have excellent business and systems knowledge and comprehension of applications, procedures and workflows.
• You have detailed knowledge of the digital space, including the ability to apply user-centric approaches to build and understand the digital experience.
• Having a Business Analyst certification is an asset.
  
  
  

What You Need To Know

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.