Real Estate Area Manager

Job Description

In the Americas, the real estate function is hosted within Network Infrastructure ( “NI” Business Group “BG”) and is known as ‘NI Real Estate Americas’ (NI RE). Area Managers (AM) act as the local NI RE representative and single point of contact to all BG’s and central functions (CF’s) in a sub-market to ensure that NI RE meets their needs in line with Overall Real Estate governance and Nokia policy. They are accountable for the oversight and approval of facility management and maintenance activities for all sites within the sub-market (largely executed on a day-to-day basis through a third-party FM partner). Additionally, the AM provides local support and feedback on local business requirements to Global and NI RE as well as Central RE functions such as Space Management (support Space Planning), Workplace Strategy, Sustainability (energy use, growth & green energy contracts), Strategy & Portfolio (portfolio optimization), Project Delivery (construction/demolition site logistics) and IT to support execution of internal Nokia projects of varying scope/size, including facilities support of construction projects, local IT project rollout, portfolio strategy development and continuous improvement. Area Managers play a critical role in communicating, supporting, and enabling Nokia’s Workplace strategy in their sub-market, in conjunction with other People functions (People Experience etc.).

The Canada sub-market currently comprises one major multi-building campus in Ottawa (46,254 SQM) and smaller but critical locations such as Toronto, Vancouver, and smaller locations in Montreal and Rothesay (NB). In Ottawa, a multi-year project is underway to develop a new campus on the sites of the current campus. This role will assist the dedicate project team that manages this project.

How You Will Contribute And What You Will Learn

Key Responsibilities:

Single point of contact on all site real estate matters with BG leaders, lab owners, and other management teams within the Canada sub-market and cross functional stakeholders (Health & Safety, IT, People (HR), Legal & Compliance (L&C) etc.).

Responsible for the oversight and approval of the execution of all facilities site operations including the management of the third-party Facility Management provider(s) including:

Oversee daily building operations, ensuring that HVAC, electrical, plumbing, security, and other critical systems are functioning optimally.

Review and ensure FM Supplier completes preventive maintenance, inspections, and repairs to maintain a safe, comfortable workplace and extend the life of building assets.

Ensure that FM Supplier and vendors meet performance, quality, and compliance standards, implementing corrective actions as necessary.

Acts as an interface to landlords and sub-tenants (where applicable) on facility related matters in day-to-day operations.

Forecasts an annual Opex budget and tracks ongoing performance against the budget monthly and develops monthly LE’s (Latest Estimates). Develops cost saving proposals for the sub-market in line with global OPEX targets with support from the Market Lead, Asset Managers, L&C, and other collaboration partners. In conjunction with the NI RE Strategy and Portfolio (S&P) team, (as required), creates and presents proposals to BG leaders, Country Senior Officers (CSOs) and/or Country Leaders as appropriate to gain support/approval for the business case/s and required investment.

Key participant in the development of business cases as part of regional strategy development and with the Project Management team (PMO) for Canada sub-market Capital projects. Leverages expert knowledge of local site conditions to assist in the development of the yearly Capex budget for facilities assets and infrastructure. Manages oversight of risk register for assets and prepares recommendations to support Capital Improvements at their locations.

Provides expert local site and BG knowledge to support RE Asset Managers in regional site strategy development and execution.

Provides critical support to the Project Management Office (PMO) team during execution of major projects (>100k Euro) in the sub-market. The Area Manager is often called on to organize local resources supporting project delivery and to act as the single point of contact to local BG’s concerning project status and issues.

Manages and delivers smaller (<100K Euro) site development projects for consolidation, refurbishment, functional changes, and life-cycle maintenance.

Supports NI RE related Change Management activities on a site / project level.

Manages Facility related Environment Health & Safety activities, including:

Ensuring that FM Supplier and their vendors adhere to Canadian health, safety, and environmental regulations, as well as internal company policies and standards.

Participate/ lead regular safety audits, emergency drills, BCP Planning and testing exercises, and risk assessments, implementing improvements and corrective measures as needed.

Responsible for ensuring Nokia and 3rd party teams regularly review, maintain and report highly accurate real estate key performance indicators (KPI’s) on location, building and space usage in compliance with corporate governance and SOX regulations. Serves as key escalation point in region to ensure high levels of data quality (completeness and accuracy) with respect to site space allocation by BG (office and lab space).

Responsible for ensuring that all relevant regulatory filings (municipal, provincial and/or federal level) are prepared and submitted on time.

Leads Real Estate Business Continuity Planning (BCP) and Disaster Recovery (e.g., Earthquake, Fire etc.) Participates in site-level BCP scenario testing activities. Key participant in ISO and other audits.

Develop and provide Canada sub-market level real estate performance metrics (financial & otherwise), reports and analysis to the Market Leader including regular updates to key P&P tools such as OneTracker, bottoms-up yearly Opex budget and forecasts, Capital planning & tracking and other tools.

Support company sustainability goals by identifying and implementing energy-efficient solutions, waste reduction initiatives, and environmentally friendly practices.

Leverage current and future technologies an integrate them into Building Management Systems (BMS) to optimize building performance and improve operational efficiencies.

Key Skills And Experience

Minimum of 5+ years of Corporate Real Estate / Facilities experience is required. Preference will be given to candidates with significant experience managing large facilities that include significant research & development operations.

• Certifications (e.g., JMFA/IFMA Certified Facility Manager, etc.) are strongly preferred.
• A degree (BS/BA/B Comm/B Arch) or equivalent qualification in workplace (facilities) management or corporate real estate is desirable.
  
  

Knowledge, Skills and Abilities:

• Knowledge and experience of workplace planning, facilities management, and project management, understanding of the day-to-day operations of workplace facilities and proven success in meeting customer needs.
• A working knowledge of and experience with building systems including chillers, generators, UPS, lighting controls and Building Management systems.
• Strong and effective communication skills with the ability to target messages appropriately from working-level staff up to executive BG or site leadership.
• Experience with large enterprise (>1,000 HC) ERP systems, processes and flows for purchase order and invoice creation, management, tracking, approval, and goods receipt closure.
• Understanding of real estate financial and other performance issues and metrics; experience with taking responsibility for cost reporting and tracking; fluency in financial and budgeting processes.
• Ability to handle multiple and complex tasks simultaneously, site level resolution and escalation responsibilities, ability to set priorities and allocate resources as required.
• Strong leadership, management, influence, and technical skills.
• Fact and data driven logical thinking.
• Experience related to risk management, quality, safety, and compliance.
• Experience leading country/sub-regional real estate and / or facilities function at a global multinational company is a plus.
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D – Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program
  
  

The above benefits exclude students. Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.(Check the salary ranges in the job info section for this role)

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

About The Team

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.