Quality & Best Practice Specialist

Description

ROSEN is looking for a permanent full-time Quality & Best Practice Specialist based in Calgary. This position reports directly to the Head of Quality & Best Practice and will be part of the Quality, Best Practice & Training Team.

The Quality & Best Practice Specialist supports all ROSEN functions in all aspects of the Integrated Management System (IMS) as it relates to Quality and ISO 9001:2015, as well as leads or participates in continuous improvement projects with their expertise in continuous improvement methods and/or tools.

Responsibilities:

Quality

• Performs internal audits of the IMS Quality elements.
• Provides expertise on the ROSEN IMS Quality elements and ISO 9001:2015 requirements.
• Guides and assists personnel to apply the ROSEN IMS in day-to-day activities.
• Leads or participates in Quality Incident investigations and Root Cause Analysis.
• Collects and analyzes data to monitor key performance indicators (KPI).
• Leads by example.
  
  

Best Practice

• Participates in or leads continuous improvement projects.
• Provides expertise on continuous improvement methods and/or tools.
• Guides and assists personnel to apply management of change and continuous improvement methods and/or tools.
  
  

General

• Plans, executes and closes assigned projects.
• Plans and executes day-to-day tasks.
  
  

Requirements

• Interpersonal and team skills
• Continuous improvement and practical problem-solving skills and experience (Lean, Six Sigma, etc.)
• Creativity, Process and Analytical thinking skills
• Able to train, coach and mentor others
• Translate messages to fit the audience
• Able to apply project management techniques
• Presentation skills including the ability to effectively communicate across all management and organizational levels
• Moderation, Auditing and Problem Analysis Skills, preferably Project Management and Team Leading skills
• Process and interface understanding/thinking, comprehension of complex contexts
• Excellent Microsoft Office 365 Skills, Word, Excel, PowerPoint, Teams, SharePoint.
• Must have valid work authorization in Canada
  
  

Qualification or Skills:

• Preferably a Bachelor’s degree in STEM discipline, Business Administration or Business Informatics
• Minimum 3 years’ experience as an Internal Auditor of a Quality Management System (QMS) certified as compliant to ISO 9001:2015.
• Minimum of 3 years work experience with ROSEN or in an industrial- or consulting company
• Excellent written and spoken English skills
• Experience in project management and group moderation
• Experience working with an integrated Management System an asset.
• Work experience in an industrial, service- or consulting company; multi-national company work expertise an asset
• Basic understanding of an ISO 9001 QMS or ROSEN’s IMS (organizational structure and processes)
• Basic understanding of ROSEN’s or general Integrity Engineering and/or In-line Inspection technology, technology, service and product portfolio an asset.
• Good knowledge of ROSEN’s internal business software environment and its functionalities.
  
  

OUR OFFER

ROSEN Canada offers an exceptional working environment, salary commensurate with experience and a competitive benefits package.