Software Support Technician
CIMA+
Date: 7 hours ago
City: Sherbrooke, QC
Contract type: Full time
Company Description
Welcome to a place where people are at the heart of everything we do.
Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects.
We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you.
When you join CIMA+, we welcome you to a place that you can call home.
Job Description
We are looking for a Software Support Technician to join our IT team and provide support for the specialized software used in our engineering firm. This person will play a key role in the technical support of software from Autodesk (AutoCAD, Revit, Civil 3D, etc.), Bentley (MicroStation, OpenRoads, OpenBridges, etc.), as well as other specialized software used by our design and engineering teams. This position is full-time, hybrid or face-to-face as required. It gives you the opportunity to work on varied and stimulating engineering projects in a dynamic and collaborative environment within a recognized engineering firm.
Primary Responsibilities
If you have any questions, please contact Ibrahima Amadou LY
Additional Information
Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).
In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.
Accommodations are available on request. Your Business Partner will process your request.
Find out about The CIMA+ advantage - CIMA+.
Welcome to a place where people are at the heart of everything we do.
Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects.
We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you.
When you join CIMA+, we welcome you to a place that you can call home.
Job Description
We are looking for a Software Support Technician to join our IT team and provide support for the specialized software used in our engineering firm. This person will play a key role in the technical support of software from Autodesk (AutoCAD, Revit, Civil 3D, etc.), Bentley (MicroStation, OpenRoads, OpenBridges, etc.), as well as other specialized software used by our design and engineering teams. This position is full-time, hybrid or face-to-face as required. It gives you the opportunity to work on varied and stimulating engineering projects in a dynamic and collaborative environment within a recognized engineering firm.
Primary Responsibilities
- Provide technical support and troubleshooting for Autodesk, Bentley and other specialized software tools
- Install, configure and update software and licenses
- Assist users in optimizing their work environment and best practices in software use
- Train users and raise their awareness of new functionalities and best practices (an asset)
- Participate in the evaluation and deployment of new software versions and updates
- Maintain a technology watch on specialized software and recommend improvements
- Degree in information technology, civil, mechanical, electrical engineering or related field
- Experience in technical support for design and engineering software (Autodesk, Bentley, etc.)
- Good understanding of 2D/3D modeling, BIM and CAD software concepts
- Ability to diagnose and solve technical problems quickly
- Excellent customer service and communication skills
- Ability to work in a team and collaborate with engineers, designers and technicians
- Autonomy and analytical skills to propose solutions adapted to user needs
If you have any questions, please contact Ibrahima Amadou LY
Additional Information
Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).
In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.
Accommodations are available on request. Your Business Partner will process your request.
Find out about The CIMA+ advantage - CIMA+.
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