IT Help Desk Technician

6 months contract, full-time position.

Vancouver, BC.

Hybride (2-3 days at the office).

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview: We are looking for a dedicated IT Help Desk Technician to provide on-site technical support and ensure the smooth operation of IT systems for our employees. This role is ideal for a problem-solver with strong technical skills who enjoys working in a dynamic environment. Key Responsibilities: - Deliver on-site technical support for hardware, software (Windows).

• Create user access accounts and assign permissions (Active Directory).
• Track, manage, and document incidents and service requests using a ticketing system.
• Handle office equipment orders and maintain an up-to-date inventory for the office.
• Install, configure, and deploy computer workstations for employees.
• Allocate and retrieve IT equipment from employees. Skills & Qualifications: - At least 1 year of experience in IT support.
• Strong customer service orientation.
• Excellent communication and interpersonnal skills.
• Proactive attitude.
  
  
  

Equity Statement At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs.

#ITR