Service Coordinator

Drive Efficiency and Support a High Performing Team!

Agilus is recruiting for a Service Coordinator in the Staffing Sector in a hybrid work environment in Mississauga, Ontario.

Central Services is a dedicated department for Contractor onboarding and the maintenance of contractors and placement throughout their tenure. We work every day to take the lead, with a human connection, to create better outcomes for everyone we interact with. This is an extremely customer service-focused role where building strong relationships are crucial for success. Working with internal partners, clients, and candidates to ensure they are connected with the services they need.

Responsibilities

• Collaborating with the Sales team and colleagues to deliver exceptional service to clients and candidates by following established processes and best practices.
• Sending, collecting, and verifying pre-hire and onboarding documents for completeness (e.g., TD1, EAC, CSA, banking details, proof of incorporation, etc.).
• Conducting pre-employment screening, including background checks, drug & alcohol testing, and fit-for-work assessments.
• Submitting employment and education verifications for credential checks.
• Tracking and maintaining contractor safety and training certifications.
• Processing stop requests and placement changes upon accounting approval.
• Coordinating the completion of documentation and client-specific requirements throughout the hiring cycle.
• Assisting with ongoing projects and continuous improvement initiatives.
  
  

The Successful Candidate Brings

• A minimum of 5 years of experience in administrative roles.
• Proven expertise in customer service, ensuring high-quality client interactions.
• A certificate or diploma in Administrative Professional studies.
• Exceptional verbal and written communication skills.
• Proficiency in Microsoft Office Suite, with the ability to quickly adapt to new systems.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• A collaborative, team-oriented mindset while also demonstrating the ability to work independently.
• Adaptability to manage multiple tasks in a fast-paced, deadline-driven environment.
  
  

Total Rewards

• $50000.00 annually
• 1 Year Contract – Gain valuable experience with a defined-term opportunity.
• Vacation Pay – 4% vacation pay provided.
• Compensation – Base salary model.
• Diversity & Inclusion – Commitment to fostering an inclusive workplace through company awareness initiatives.
• Structured training and support to set you up for success.
• Early and easy access to the expansive Agilus community
• Hybrid Work Environment – Enjoy flexibility with a mix of remote and in-office work.
  
  

Let's connect!

Please apply directly online

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.

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