Fire Service Supervisor

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

We have an opportunity for a Fire Service Supervisor.

As our Fire Service Supervisor, you will be responsible for all day-to-day running of Service team to ensure financial and customer expectations are meet. You will be required to organize staff and other organizational issues within the department including all material to ensure jobs are completed on time and in spec. The position involves all tasks related to the smooth operation and well-being of the department.

• What we offer
• Competitive salary
• Paid vacation/holidays/sicktime - Available from day 1
• Comprehensive benefits package including, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities With outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out! https://youtu.be/rS3_3zSHb4Q
• Fully maintained company vehicle + mobile phone + laptop
  

What You Will Do

• Ensure that work carried out is to the satisfaction of the customer and is of the highest quality in the industry and meets all legal and technical requirements
• Ensure that work is done in an efficient and timely manner so as to maximize the department profitability by using the department’s resources most efficiently.
  
  

How You Will Do It

• Create a rewarding and fulfilling working environment for all staff
• Provide enthusiastic and energetic leadership.
• Encourage initiative, company loyalty, and participation in company programs
• Review staff on a regular basis to monitor KPI’s / Metrics and to implement any programs to maximize their effectiveness.
• Take a lead role in the local Safety program to achieve NL Safety COR certification.
• Ensure that all staff work in a safe working environment and make any and follow all health and safety guidelines.
• Report all health and safety incidents to the appropriate authorities immediately.
• Take all steps practical to ensure that Wormald is held in the highest regard by our clients.
• Actively promote the products and services of Wormald in the marketplace.
• Promote work outside of your department and immediately pass all enquires to the appropriate department.
• Liaise and follow up with clients to ensure their satisfaction.
• Actively pursue new clients to increase Wormald’s client base.
• Pass on any opportunities for the company that you many come across to your manager.
• Report weekly to the Branch Manager on the Service Team’s financial performance to budget at SINC level.
• Promptly advise management of any future shortcomings and the reasons why so that corrective action can be taken.
• Ensure work carried out is invoiced promptly. Jobs invoiced within 48 hours of completion.
• Close jobs, take profit, close purchase orders and other administrative duties required to maintain a tidy ledger.
• Liaise with the credit control department and coordinate and participate in whatever steps are required to be taken to reduce the outstanding debts to the lowest possible level.
• Estimate and action client request and job variations as necessary.
• Monitor workload and dispatch resources to suit.
• Monitor the control and use of company tools and equipment within the department.
• Ensure that company vehicles are kept in a safe, clean, and tidy condition.
• Ensure that all staff have adequate tools and equipment to perform their jobs.
• Ensure all staff have and use Personal Protection Equipment, and that it is maintained in good condition.
  
  

What We Look For

• A minimum of 3 years’ experience in supervising/leading a team.
• Experience within the Fire Protection Industry would be an asset.
• Excellent computer skills.
• Full driver’s license.
• Excellent communication skills with a can-do attitude.
  
  

We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work. Johnson Controls listed in Forbes Best Employers for Diversity