Catastrophe Claims Adjuster

Job Description

We are currently recruiting for Catastrophe Adjusters to join our WorkForce Advantage team in Canada.

The successful candidate will investigate, evaluate, negotiate and settle Property Catastrophe (CAT) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit. You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely). The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• 3+ years of technical claims handling experience in a catastrophe environment
• Valid Provincial Adjusters Licence and/or CIP Designation is required
• Ability to work in a fast pace, high pressure environment
• Must be able to travel on short notice and remain on location for indefinite periods.
• In most cases, Catastrophe Adjusters are responsible for their own travel and living expenses while on assignment.
• Ability to climb and be able to lift up to 40 lbs.
• Licenses & Certifications recommended.
• Knowledge of Xactimate/Xactware preferred.
• Knowledge of Mitchell preferred for auto adjusters.
• High school diploma
• Minimum 3 years experience.
• Good communication skills, organizational ability, technical knowledge, and computer skills.

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

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