Manager Unit

Posting Date

Posting Number: 66412

Work Location Type: Onsite

Job Code: 1516 - Courier Unit Manager

Location: Ottawa: 3330 Hawthorne Rd, Ottawa ON, K1G 3W9

Kanata: 1400 Upper Canada St, Ottawa ON, K2T 0R5

Reports to: Manager Field Operations

It’s not a package. It’s a promise.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: [email protected].

Description

We are looking for an experienced and dynamic individual to manage and supervise on road courier operations, leading a team of unionized employees. The successful candidate will be responsible for creating a positive and productive work environment while ensuring that operational goals are met efficiently. This role requires a motivated leader who can drive performance through effective coaching, recognition, and employee engagement.

Responsibilities

• Oversee and manage courier operations, ensuring smooth and efficient workflow
• Supervise and lead a team of unionized employees, fostering a positive and collaborative work environment
• Achieve operational objectives as outlined in the operational scorecard
• Monitor and manage employee performance in accordance with operational standards and performance indices
• Continuously improve operational standards through regular performance reviews, coaching, counseling, and recognition
• Communicate and implement company policies, procedures, and programs to ensure adherence and alignment across the team
• Prepare and complete various reports and documentation related to operations and employee performance
• Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
• Perform all other related duties and responsibilities as assigned
  
  

Skills

• Proven ability to manage and navigate difficult conversations, including conflict resolution and investigations
• Strong interpersonal and communication skills with the ability to engage with diverse teams
• Exceptional organizational skills and attention to detail
  
  

Requirements

• 3 years of management experience, ideally within a unionized environment
• Valid Class 5 (G) license or equivalent
• Strong proficiency in Microsoft Office Suite
• Demonstrated experience with following and enforcing Health & Safety and Labour Canada regulations and guidelines
• Prior leadership experience managing warehouse employees, couriers or transportation personnel
• High proficiency English (oral and written)
• Proficiency in French is considered and asset
• Must be adaptable and willing to work flexible hours and days to meet the demands of the operation
  
  

Education

• High school diploma or equivalent
• Post-secondary education is preferred but not mandatory
  
  

POSTING DETAILS

Location: Ottawa: 3330 Hawthorne Rd, Ottawa ON, K1G 3W9

Kanata: 1400 Upper Canada St, Ottawa ON, K2T 0R5

Working Conditions: Warehouse Environment; Office Environment; On the Road

Posting Number: 66412

Reports to: Manager Field Operations

At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: [email protected].

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace, and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.   To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.