HR Administrator

WHO ARE WE?

The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies.

GroupHEALTH holds substantial controlling interest of the above companies and is a wholly owned subsidiary of Munich Re New Ventures, a division of Munich Re—one of the world’s leading providers of reinsurance, primary insurance, and insurance-related risk solutions.

YOUR ROLE

We’re looking for an HR Administrator for a 12-month contract position to support both the Human Resources and Talent Acquisition teams in delivering a variety of key programs and initiatives.

Reporting to the Senior HR Business Partner, you’ll play a vital role in executing HR and recruitment-related administrative processes with efficiency, attention to detail, and a strong focus on delivering a positive and professional experience to employees and leaders alike.

This position is based out of our Surrey, BC office and requires on-site presence 2–3 days per week.

YOUR IMPACT

• Coordinate the onboarding process and related follow-up activities, including issuing onboarding documents, creating employee folders, coordinating equipment, scheduling orientation meetings, and answering onboarding questions
• Support and administer the employee education program, service awards, referral program, and corporate wellness initiatives
• Draft referral bonus letters, milestone certificates, employment confirmation letters, and other HR correspondence, as required
• Conduct references, coordinate pre-employment assessments and background checks
• Schedule phone screens and interviews as directed by the Talent Acquisition Specialists through UKG Pro
• Support the HR team with administering employment lifecycle changes in UKG Pro as required
• Update scorecards (job descriptions) and job postings as directed
• Monitor and action requests from employees & leaders via Jira ServiceDesk in adherence with established SLA’s
• Respond to general employee inquiries and escalate to Senior HR Business Partner, as required
• Update and maintain employee electronic files
• Complete other duties as assigned
  
  

What To Expect

First 30 Days

• Conduct 1-on-1 “getting to know you” meetings with members of the Human Resources team
• Have a sound understanding of the People Strategy
• Complete Employee Administration and Recruitment & Onboarding training courses in UKG Pro
• Review and understand HR Service Level Agreements (SLA’s)
  
  

First 60 Days

• Have a sound understanding of the full employee life cycle
• Have a sound understanding of the complete recruitment process
• Assume responsibility for the administration of HR programs (employee education, referral, wellness, etc.)
  
  

CRITICAL COMPETENCIES

You will succeed in this role if you are:

• Organized: You invest time in upfront planning to achieve goals and objectives in an efficient and productive manner. You focus on key priorities and stay on track to meet deadlines.
• A Team Player: You value diverse perspectives and work well with others to achieve the best possible outcome. You are committed to the team’s success and focused on a common set of objectives.
• An Effective Communicator: You communicate clearly in a positive and respectful manner. You interact with others to build relationships through tact and diplomacy, while navigating difficult conversations with care.
• Service Oriented: You are committed to providing excellent service to employees and leaders by responding promptly, professionally, and empathetically to their needs within established SLA’s. You are accurate, efficient, and demonstrate integrity, patience, and a solutions-oriented approach when addressing concerns.
  
  

THIS IS YOU

• 1-2 years experience in an administrative Human Resources focused role, or similar experience
• Bachelor’s degree or Diploma in Human Resources Management, or related field
• Experience administering an HRIS (Human Resources Information System) is an asset, UKG Pro / UltiPro preferred
• Working towards CPHR considered an asset
• Experience working and thriving in a rapidly changing, fast-paced environment.
• Intermediate knowledge of MS Office (Word, Excel, PowerPoint, Outlook, )
  
  

 what You'll Get

• Comfortable and competitive compensation.
• Since this is a contracted position, compensation will include pay in lieu of benefits and vacation.
• Engage in wellness programs to support your well-being.
  
  

Your Compensation

At the time of this posting, the estimated annual base salary for this position is $50,000-55,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only and does not encompass our comprehensive total rewards, benefits, and potential bonuses that we proudly offer.

WHY YOU WILL LOVE WORKING FOR GroupHEALTH

Professional Development

We are a fast-growing company and as a result, there are ample opportunities for career growth and professional development when you join our team. From a transparent promotion structure and defined career paths to a wide range of learning and development opportunities, we do what it takes to invest in your career and help you hone your skills so you can grow alongside us!

Health & Wellness Benefits

We offer a comprehensive array of health and wellness benefits that provide choices so you can tune your benefits plan to fit your unique needs.

Events and Socials

When you join our team, you’ll enjoy everything from virtual company-wide teaching and training days, industry events, Happy Fridays, team social events and much more!