Manager of Clinical Practice

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Bayshore is looking for a passionate and caring Manager of Clinical Practice (Registered Nurse) to join our amazing team. This full-time position is working remotely with flexible hours as operationally needed.

You will be creating special moments for clients each and every day by supporting their care needs, and the caregivers who providing their vital services.

If your calling is to be the “difference” by providing outstanding care and supervision, then a Health Care Career with Bayshore is the Perfect Fit for YOU!

Duties And Responsibilities

• Accountable to ensure all clients receiving clinical care receive a holistic assessment by the appropriate regulated personnel and ensure ongoing reassessments to promote positive client and clinical outcomes.
• Based on the clinical model of care, responsible to ensure inter-professional, client/patient-centered, goal-oriented care plans with clients and families to advance high-quality, safe care and positive health outcomes.
• Visit clients as required to manage care and services and monitors client/health care provider (HCP) matching to promote satisfaction, client safety, and ensure positive outcomes
• Supervise and support professional and paraprofessional employees to ensure compliance with all federal and provincial legislated and regulatory standards of practice as well as company policies and procedures.
• Promote a healthy work environment that will lead to positive employee and client experiences.
• Provide constructive, timely and ongoing feedback and performance management.
• Facilitate a learning environment where evidence-based knowledge is translated via education to optimize the patient’s outcomes and experiences. This includes identifying learning needs and developing education plans and activities aimed at improving clinical knowledge, skills, and competencies and supporting the ongoing professional development of professional and paraprofessional staff.
• Attend and participate in internal and external education offerings such as Clinical, Quality, Health Informatics, and Privacy (CQ-HIP) webinars and ensure knowledge is disseminated to appropriate members of the team. Manager of Clinical Practice Job Description
• Liaise with CQ-HIP on location support needs; escalates reportable practice concerns to CQ-HIP.
• Lead and provide mentorship to members of the clinical team while fostering Bayshore’s mentorship framework within the larger team
• Lead or assist with the integration of client satisfaction initiatives; ensure that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner.
• Demonstrate knowledge of current/evidence-based best practices and standards according to the Provincial regulating bodies
• Participate and/or lead quality and continuous improvement activities in keeping with the company's Quality Management System
• Liaise with funders, government programs, case managers, and other members of the interdisciplinary care team as required.
• Liaise with Provincial regulatory bodies as required.
• Coordinate human resources with respect to recruitment and selection, orientation and training, discipline and the probationary/annual performance review of reporting Field employees; interpret and implement relevant policies and procedures.
• Implement, monitor, and evaluate delegated tasks/transfer of authority to unregulated care providers as required.
• Lead or assist with the implementation of Modified Work Programs for Field employees.
• Participate in business development as appropriate; assist with the development of contractual agreements for client care and service as requested.
• Promote Bayshore HealthCare through participation in local healthcare or business committees as well as community events.
• Contribute to methods aimed at promotion and improvement of team engagement.
• Advance effective use of the electronic health record and use data to improve clinical outcomes and practice standards.
• Assume responsibility for specific Branch Office operations in the absence of the Director of Clinical Management and/or the Area Director as appropriate.
• Ensure employees and clients have access to a clinician 24/7, as appropriate, and serve as the on-call nurse/clinician, as required.
• Participate in ongoing internal and/or external professional development and continuing education activities; provide mentorship to other managers and/or members of the administrative team as required
• Maintain privacy & confidentiality of client and corporate information, including appropriate digital/cybersecurity safeguards.
• Complete other tasks as requested by management
  
  

Education

Graduate from an accredited School of Nursing at RN level.

Current registration in good standing with the provincial regulating body.

Current TLR and CPR certification required.

Clear Criminal Record Check with Vulnerable Sector Screening required.

Experience

At least three (3) years of recent experience with progressive responsibilities as a Nursing Supervisor or Case Manager, preferably in a community setting.

Other Requirements

Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format; ability to work independently and effectively lead a team.

Excellent report writing and communication skills with both Field and Administrative employees.

Valid driver’s license, auto insurance and reliable vehicle

Solid knowledge of the principles, practices, and methods of community nursing and service delivery to clients as well as program development, implementation and evaluation.

Why Bayshore?

We strive to take good care of you – while you take care of others:

Competitive pay: Base salary ranging from $80,000.00 – 92,000.00 per annum.

Paid time off: Minimum 3 weeks' vacation plus paid sick time and personal days.

Extended Health Benefits: After 3 months’ probation, employees can enroll in our Group Benefits Plan for self and dependents if applicable.

RRSP: Eligible to join after 3 months’ probation.

Competitive travel compensation.

Opportunities to grow in your career and a National Clinical team to network with

Company provided laptop and mobile device

Employee Assistance Program – offering additional support and services to employees.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility with Disabilities Act, and applicable Provincial Human Rights Codes.

Primary Location

BC-Surrey