Mobile Circulation Assistant
City of Edmonton
Date: 5 days ago
City: Edmonton, AB
Contract type: Part time
Are you a Road Warrior?
Oh, the places you’ll go! Edmonton Public Library is searching for proactive, fun, agile and highly motivated Road Warriors (AKA Mobile Circulation Assistants) to work as part of a team of floating staff members. This is an exciting opportunity to provide much-needed coverage and support to branches where and when they need it most! If you enjoy variety and spontaneity in your work day, this is the role for you!
About the Road Warrior Program:
The Road Warrior Program addresses emergent vacancies by dispatching Road Warriors on short notice to one or more locations during a day. Road Warriors have a home branch location but will start their shifts at branches within their quadrant, when deployed on a weekly assignment. Shifts vary (i.e., will include some evenings and weekends), but Road Warriors each have a set schedule (reviewed annually).
What we're looking for:
At EPL our mission is simple: we share! Our Circulation Assistants are versatile and friendly people who want to make a difference in the community. Helping people is important to them - one minute, they will help a new Canadian find material to learn English, and the next they will help a customer download an eBook on their tablet. They focus on providing excellent customer service, and orient new and returning customers to EPL membership services. They open new memberships, resolve questions, complete circulation duties and handle library materials. They are tech-savvy, curious and eager to share what they know with others.
EPL is currently hiring to the following vacancies and may use this posting to fill future Road Warrior vacancies at various EPL locations, including but not limited to the locations listed below.
Qualifications:
Physical requirements of the Mobile Circulation Assistant position include the ability to operate a motor vehicle, frequent standing, walking, and bending; lifting library materials, reaching to place materials on shelves, and pushing and pulling book carts.
About the Branch:
Please click HERE to view information about the branch.
Who we are:
The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share. We share stories, ideas and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment.
Pay Band:
$26.44 - $33.74 per hour*
Oh, the places you’ll go! Edmonton Public Library is searching for proactive, fun, agile and highly motivated Road Warriors (AKA Mobile Circulation Assistants) to work as part of a team of floating staff members. This is an exciting opportunity to provide much-needed coverage and support to branches where and when they need it most! If you enjoy variety and spontaneity in your work day, this is the role for you!
About the Road Warrior Program:
The Road Warrior Program addresses emergent vacancies by dispatching Road Warriors on short notice to one or more locations during a day. Road Warriors have a home branch location but will start their shifts at branches within their quadrant, when deployed on a weekly assignment. Shifts vary (i.e., will include some evenings and weekends), but Road Warriors each have a set schedule (reviewed annually).
What we're looking for:
At EPL our mission is simple: we share! Our Circulation Assistants are versatile and friendly people who want to make a difference in the community. Helping people is important to them - one minute, they will help a new Canadian find material to learn English, and the next they will help a customer download an eBook on their tablet. They focus on providing excellent customer service, and orient new and returning customers to EPL membership services. They open new memberships, resolve questions, complete circulation duties and handle library materials. They are tech-savvy, curious and eager to share what they know with others.
EPL is currently hiring to the following vacancies and may use this posting to fill future Road Warrior vacancies at various EPL locations, including but not limited to the locations listed below.
- Capilano Branch
- Castle Downs Branch
- Highlands Branch
- Woodcroft Branch
Qualifications:
- High School Diploma (or GED) is essential.
- A minimum of one year's work experience in a library or an environment where customer service is a core focus.
- Experienced in the use of Microsoft Office programs, web-based services and other applications.
- This position consists of varied schedules which include day, evening, and weekend shifts.
- Satisfactory background screening is required for this position, which includes a Criminal Record Check/Police Information Check.
- Access to a vehicle and a valid Alberta operator’s license is required.
- As per the Employee Business Expense Policy, private vehicle insurance coverage is required and r eimbursement for mileage is available based on a competitive per kilometer rate.
- Reimbursement will be provided for parking for work at locations that require paid parking (e.g. Stanley A. Milner Library).
- A commitment to uphold the Canadian Library Association's position statements on Intellectual Freedom and Diversity and Inclusion .
- Enthusiastic with the ability to provide effective customer service.
- Demonstrated excellence in using communication and interpersonal skills.
- Ability to contribute positively and work effectively within a team environment.
- Ability and knowledge to assist customers with the use of technology, devices, information resources (print and electronic) and in the use of various service applications and web based platforms.
- Effective and creative problem solving and trouble shooting skills.
Physical requirements of the Mobile Circulation Assistant position include the ability to operate a motor vehicle, frequent standing, walking, and bending; lifting library materials, reaching to place materials on shelves, and pushing and pulling book carts.
About the Branch:
Please click HERE to view information about the branch.
Who we are:
The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share. We share stories, ideas and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment.
Pay Band:
$26.44 - $33.74 per hour*
- Approximately $48,309 - $61,653 per annum based on a 35 hour work week.
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