Operations Analyst

The Opportunity

As an Operations Analyst, you will support business operations by developing reports and dashboards, documenting processes, managing project tasks, and identifying blockers to ensure smooth execution. You will collaborate with cross-functional teams, participate in interdepartmental meetings, and provide training to enhance operational efficiency.

Key Responsibilities

• Reporting & Analytics: Build and maintain reports and dashboards to track key performance metrics and provide insights for decision-making.
• Process Documentation: Create and update process documentation to ensure consistency and efficiency in operational workflows.
• Task & Project Management: Monitor project progress, manage tasks, and identify blockers, providing timely updates to leadership.
• Cross-Functional Collaboration: Participate in meetings across departments to address interdepartmental challenges and streamline communication.
• Training & Support: Develop training materials and provide guidance to teams to ensure proper adoption of processes and tools.
• Continuous Improvement: Identify opportunities to enhance operational effectiveness and implement best practices.
  
  

Qualifications & Skills

• Bachelor’s degree in business administration, Operations, Data Analytics, or a related field.
• 1-3 years of experience in an operations, project management, or related role.
• Strong proficiency in Excel, Google Sheets, and reporting tools (e.g., Tableau, Power BI, Looker).
• Professional experience in logistics, public services, finance or technology.
• Experience with CRM tools such as Salesforce, Totango, Gainsight.
• Excellent problem-solving, organizational, and communication skills.
• Ability to work collaboratively across departments and manage multiple priorities.
  
  

Preferred Qualifications

• Experience in SaaS, technology, or GovTech industries.
• Knowledge of process improvement methodologies (Lean, Six Sigma, etc.).
  
  

Location:

This position will be hybrid with 3 days/week in our Oakville office.

What It's Like to Work at Euna Solutions 

At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement. 

Here are some of the perks that Euna employees enjoy: 

Competitive wages 

We pay competitive wages and salaries, and we only expect an honest 40-hour week for it. 

Wellness days 

What’s better than a long weekend?  An extra-long weekend! Euna Employees enjoy 2 extra days off in the summer to extend long weekends! Extra days to decompress and spend time doing the things you love.

Community Engagement Committee 

At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills. 

Flexible work days

We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in. 

Benefits 

Ask us for a copy of our health and dental benefits! 

Culture committee 

Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. 

About Euna Solutions  

Euna Solutions is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, permitting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance. Working with more than 3,000 government and public sector organizations across North America, Euna Solutions strives to build trust and enable transparency in our communities. Euna Solutions is recognized on Government Technology’s GovTech 100 list, an annual list of the top 100 companies focused on, making a difference in and selling to state and local government agencies across the U.S. To learn more, visit www.eunasolutions.com.

 

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/   

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know. 

 

For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.