Independent EAP Counsellor

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Now Hiring Across Canada – Mental Health Contractors

Service Type: In-Person Employee Assistance Program (EAP) Referrals

We’re looking for licensed mental health professionals to provide in-person EAP counselling through their private practice as we expand our reach across Canada. Our EAP program delivers confidential, short-term support to employees and their families, helping them navigate life’s challenges with the guidance of compassionate professionals.

Make a Meaningful Impact

As an independent provider, you’ll offer solution-focused care while maintaining the flexibility and autonomy of your practice. You’ll be backed by a supportive network, clinical supervision, and efficient referrals—helping clients take the first step toward lasting well-being.

Join a team that believes in collaboration, compassion, and community care—together, we can make a difference.

Here's How

• Provide solution-focused, short-term counselling to a diverse clientele facing a wide range of personal and work-related challenges.
• Assess client needs, establish goals, and develop individualized strategies within the scope of their EAP coverage.
• Create personalized, action-oriented plans to support clients in achieving meaningful outcomes.
• Maintain accurate clinical records and documentation in alignment with TELUS Health’s clinical standards and protocols.
• Collaborate effectively with TELUS Health’s internal EAP team to ensure seamless client care.
• Adhere to professional, ethical, and confidentiality guidelines while complying with all relevant policies and regulations.
• Stay current with best practices in mental health care and actively engage in continuous professional development.
  
  
  

Qualifications

• A Master’s degree in Counselling, Psychology, or Social Work.
• Current registration in good standing with your licensing body or professional association, along with valid professional liability insurance coverage.
• Minimum of 5 years post-graduate counselling experience across diverse populations.
• Strong skills in short-term goal setting and solution-focused counselling approaches.
• Confidence in managing high-risk cases, including clients at risk of harm to self or others.
• Experience working with individuals, couples, and families, and familiarity with local community resources.
• A professionally maintained private office for in-person sessions.
  
  
  

Why join TELUS Health as an Independent Contractor

• A positive, inclusive work environment that values diversity.
• Integration into a national, growing network of mental health professionals.
• Steady stream of referrals to support your private practice growth.
• Opportunities to work with a diverse client base across various presenting concerns.
• Increased professional visibility and credibility through association with TELUS Health.
• Flexible scheduling to manage your caseload on your terms.
• Opportunities to deliver specialized services (e.g., Work Support Program, post-trauma group interventions).
• Access to clinical supervision, peer networking, and continuing education.
• Reliable bi-monthly billing cycle and prompt payments, including coverage for no-shows and late cancellations.
  
  
  

A Bit About Us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.