Accounts Receivable Specialist

Job Description

Role Purpose

The Accounts Receivable Specialist is responsible for the accurate and timely collection of receipts from customers, handling enquiries and resolving AR-related issues while supporting the team with process improvement initiatives.

About The Role

• Perform credit evaluation for new customers by applying financial analysis and using of third party credit tools
• Analyze and recommend improvements to credit evaluation methodology based on customer segments history and industry trends
• Manage customer receivable balances through the following:
• Reconciling customer account balances
• Preparing and sending periodic statement of accounts and dunning letters
• Following up on past due balances
• Analyzing customer payment history and behaviour
• Maintaining communication with customers through emails and phone calls to ensure issues are addressed and resolved in a timely manner
• Analyzing invoice and payment transactions to propose any credits
• Act as lead facilitator in resolving accounts receivable related problems, such as customer disputes and inquiries by coordinating and leading discussions with Billing, Customer Service, Commercial, and Operations departments.
• Prepare in-depth weekly accounts receivable aging report and publish to Finance, Commercial and Operations leadership teams
• Identify accounts receivable related process improvement opportunities and supports execution of any improvement initiatives
• Support month-end accounting activities such as:
• Preparing accounts receivable bad debts provision
• Preparing monthly interest invoice for late payments as well as early payment discount calculations
• Preparing accounts receivable related reports for Americas Region and to support financial statements preparation
• Post daily deposits into accounting software, ensuring collections are applied completely and accurately against customer invoices
• Verify accuracy of information and ensure deposits are posted to the correct GL accounts
• Prepare, analyze and submit any ad-hoc accounts receivable related reporting requests from Finance, Operations and Commercial leadership teams.
  

About You

• Post-secondary training in accounting or finance.
• A minimum of 2 years’ experience in Accounts Receivable
• Experience with Oracle, Navis N4 and Zodiac systems are assets.
• Highly organized with the ability to prioritize tasks and meet deadlines in a high volume setting.
• Exceptional computer skills and ability to quickly learn new software.
• Possess knowledge of accounts receivable and the accounting cycle.
• A willingness to take initiative to solve problems and a desire to identify process improvements.
• Strong attention to detail.
• Ability to communicate clear and concise information in an accurate and informative manner.
• Excellent interpersonal skills to work effectively with your team and other departments.
  
  

About The Team

With a global reputation built on nearly a century of experience, DP World Canada also provides stevedoring services at ports and terminals throughout British Columbia. Our world-renowned professionals provide safe, innovative, and unsurpassed cargo handling trusted by top manufacturers around the world. We handle a wide range of cargoes such as breakbulk, yachts, roll-on roll-off and forest products. We are your global leader in container handling services.

Our corporate head office houses our Shared Services team and is ideally located in the Metrotown Office Complex which features convenient accessibility from Downtown Vancouver and all surrounding communities. The office complex directly connects to BC’s largest shopping center, provides access to the SkyTrain and is a quick stroll to Central Park.

Joining DP World means joining a people-oriented company. You will be amongst great colleagues, enjoying a relaxed environment that values your contributions. We pride ourselves on our openness, approachability, excellence in safety and customer service and our commitment to growth and innovation. We also offer top-notch benefits and perks, including an extensive extended health benefits plan, lifestyle spending account, pension with employer contributions, retirement savings plan, and support for professional development. On top of that, we realize it takes world-class people to run world-class operations, so we offer competitive total compensation packages.