Communications Coordinator

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

The Coordinator, Communications is responsible for editorial content creation for both internal and external audiences. They are a storyteller who can produce compelling communications that amplify the Holts’ brand and engage/connect employees to company strategy, mission and values.

Specific responsibilities include (but are not limited to) the following:

• Write, edit and create content for a variety of communications channels, including newsletters, digital screens, town halls, leadership key messaging and briefing notes, intranet, social media, video, media statements, etc.
• Create and distribute the weekly employee newsletter and continually look for ways to boost readership
• Intake, prioritize, edit and offer solutions for communication requests from internal teams, including Human Resources, Marketing, IT, and Store Experience
• Assist in developing and implementing communications strategies and tactics designed to further company objectives.
• Monitor the company’s online presence and reputation and flag any issues/opportunities
• Research opportunities to amplify our brand (media, awards, conferences, community stakeholders, etc) and stay up to date on industry trends to ensure all strategies and practices are current
• Help coordinate internal events (town halls, leadership meetings, manager calls, etc.) including monitoring the critical paths, organizing event logistics, developing materials and key messages, and tracking results and feedback
• Identify and recommend opportunities for the improvement of processes and communications
• Handle administrative tasks such as invoice reconciliation, expense reports, budget & expense tracking for Corporate Affairs.
• Support and adhere to a set of communication brand standards and guidelines
• Work with French translation to ensure timely publishing of communications in both official languages
• Other duties and projects as assigned

The ideal candidate:

• Post-secondary degree in corporate communications, English, journalism, or equivalent work experience
• 2-3 years of post-university work experience
• Confident and effective written and verbal communication skills
• Demonstrated leadership and influencing skills with the ability to get things done
• Excellent interpersonal skills and a team player
• Keen eyes and ears for people first storytelling
• Is adaptable and comfortable with ambiguity and change
• Highly service-oriented with exceptional organizational and follow up skills
• Passionate about fashion and luxury retailing
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.