Station Service Specialist

roadsurfer is Europe's largest camper van expert for rental & sale and everything to do with camping by van. We are a dynamic, cosmopolitan and motivated group with great team spirit! We are looking for ambitious roadsurfers who would like to accompany us on our adventures across North America!

Why surf the wave with roadsurfer?

Become part of the #roadsurferfamily and work in a company culture where you are part of an open, fast-growing team with ambitious goals and positive team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel.

• TEAMSPIRIT & TEAMEVENTS: Experience a great team spirit with an appreciative, positive, open-hearted culture and flat hierarchies. Regular team events such as barbecues or simply an after-work drink at your station.
• CAMPER BUDGET: You get a free rental for our campers so you can experience the #happyroadsurfing lifestyle for yourself.
• DISCOUNTS: Take advantage of our corporate benefits platform and Family & Friends discounts to rent a camper van!
• GROWTH: we support your personal and professional development through regular feedback meetings.
• Other Perks: 401k with 1% matching (for full time employees), QSHERA Insurance Reimbursement (for full time employees), up to 20 days of PTO accrued as you work and 48 hours of sick leave annually.
  
  

The role - your passion

Your responsibilities include but are not limited to the following:

• You lead & perform the exterior and interior cleaning of our campers ensuring they shine and are ready for adventure!
• You explain and hand over our campers to the customers
• You put a smile on our customers' faces when they pick up and return their camper and make their roadsurfer journey unforgettable
• You manage the payment processes and check in rental payments and collect security deposits
• You support our station team with all daily tasks and make sure that our #happyroadsurfers leave the station happy
• You work hand in hand with the Station Manager on the daily operations and customer satisfaction
• You are a self-starter and able to lead the team and station operations in the absence of the Station Manager
  
  

What You Need To Surf The Wave With Us

• You know the value in being brutally hands-on to get the job done and lead a hand to support the business needs
• Experience in providing customers with world class customer service
• Valid state drivers license
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Due to insurance qualifications, you must be at least 21 years of age or older.
• Candidates must have a clear motor vehicle record and successfully pass a background check.
  
  

WORK CONDITIONS

• Station Hours: Monday through Sunday 9am – 6pm with open availability on weekends mandatory
• Job Type: Hourly, Full Time-Pay Range: $19.00 to $22.00
• Working mostly outdoors
• Ability to lift and move at least 25lbs+
  
  

roadsurfer is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, military status, protected veteran status or any other category protected by law.

Employment Eligibility Verification (E-Verify)

In compliance with federal law, all new employees will be required to complete Form I-9 and participate in E-Verify to verify their eligibility to work in the United States. E-Verify a federal program that electronically confirms the employment eligibility of all new hires

Ready to surf?

Are you made for the job? Then we look forward to receiving your application! If you have any questions, please feel free to contact us at [email protected] and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!