Warehouse Supervisor

Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees and we know that they deserve a great work experience, which we strive to provide.

Benefits

Let’s not sugarcoat it, working in a warehouse, especially one that distributes heavy building materials, can be exhausting! Our distribution centers are fast-paced and client-facing, making components like organization and cleanliness top priorities. We are seeking an experienced Warehouse Supervisor who understands the importance of efficiency and accuracy in the warehouse. A successful candidate will know how to create a plan of attack and execute it accordingly. We don’t want you to maintain the status quo, we want you to come in, apply your expertise, and make our processes even better. In return, Gentek will provide you with amazing benefits, some of which include:

• Straight weekdays, so you get the weekends to yourself to unwind and do the things you love!
• Limited overtime. At Gentek, we’re all about work/life balance.
• Competitive benefits package.
• Savings plan with company matched contributions.
• An awesome team and a welcoming environment!
  
  

Responsibilities

Reporting to the Branch Manager, the Warehouse Supervisor coordinates the activity of warehouse staff and the movement of product in the warehouse of our distribution branch. Additionally, the Warehouse Supervisor will ensure efficiency of warehouse processes in accordance with applicable internal standards or requirements, and ensure safe and efficient flow of inventory while supporting our commitment to providing an excellent customer service experience. General responsibilities include:

Shipping

• Set delivery routes – refer to delivery report (SHRP)
• Coordinate trucking and arrange special deliveries
  
  

As workload necessitates, the Supervisor also performs Warehouseperson duties which include:

• Pick orders and prepare them in staging areas for delivery
• Assist with loading of delivery trucks
• Pick orders for immediate pick-up
• Check accuracy of order against paperwork
• Follow branch procedure for obtaining customer confirmation of order completion
  
  

Receiving

• Review incoming delivery schedule then plan labour, space, and storage for receipt of goods including decisions about inventorying vs cross-docking
• Expedite inbound goods related to backorders/special orders – inform the Customer Service staff so that the customer will be notified
• Ensure accuracy and quality of incoming goods
• Move incoming product to staging area for cross-docking as directed
• Move incoming product to designated location in branch
  
  

Customer Service

• Greet customers entering the warehouse by addressing them verbally
• Serve them immediately or indicate that they will be helped as quickly as we can manage
  
  

Direct Supervision of warehouse employees

• Ensure new employee orientation and training process is followed and monitor program effectiveness and employee progress
• Coach and supervise the performance of warehouse helpers/drivers
• Schedule work and assign tasks to warehouse employees
  
  

Inventory Replenishment/Control (some variance in responsibility by branch)

• Perform replenishment duties as assigned, or in conjunction with Branch Manager to ensure that the branch has the right inventory at the branch at the right time
• Print and review various reports as tools: cycle count records, surplus inventory report, inventory targets by product etc.
  
  

Safety

• Perform safety audits/inspections in accordance with the appointed schedule
• Assist Branch Manager with determining root cause and corrective actions when Branch Manager performs Accident Investigations
• Ensure appropriate and safe condition of all material handling equipment
  
  

These duties are in addition to the obligation every employee has, to:

• Without fail, wear all prescribed PPE as directed
• Without fail, follow all safe material handling procedures
• Without fail, report any hazard that is not immediately rectifiable, to the Manager
  
  

Qualifications

Education/Experience/Skill

• Post-secondary education required
• Experience in a lead role in a distribution warehouse
• Computer proficiency – AS400, Microsoft Office, Inventory control applications
• Forklift certified and comfortable operating all material handling equipment
• Sound working knowledge of applicable safety rules and requirements
  
  

Behavioural Disposition

• High compliance with standards, requirements, and processes
• Appropriate levels of dominance and influence for effective team performance
• Emotional intelligence that facilitates respectful and courteous interactions with customers and other Gentek employees