Aquatics Assistant

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Our Recreation & Culture Department is looking for three dedicated Aquatics Assistants to join the team.

Position Responsibilities

The Aquatic Assistant plays a key role in supporting the safe and effective operation of the aquatic facility by assisting certified lifeguards with on-deck patron supervision, amenity operations, and enforcement of facility rules. This position contributes to the overall safety and quality of service delivery by promoting compliance with safe work procedures, assisting with emergency response, and supporting a positive experience for all facility users.

• Assisting lifeguards in maintaining a safe and welcoming aquatic environment through education and enforcement of rules and regulations.
• Monitoring the use of aquatic amenities such as slides to ensure proper use and adherence to safety protocols.
• Supporting daily amenity operations to ensure consistent availability and safe use.
• Providing support during emergency situations, including minor first aid assistance and coordination with certified responders .
• Following and promoting safe work procedures to maintain the safety of patrons, staff, and the facility environment.
• Assisting in deescalating challenging or high-stress interactions with patrons using clear, calm, and respectful communication.
• Contributing to facility cleanliness and daily operational tasks to uphold public health and safety standards.
• Delivering professional, courteous customer service to all patrons, user groups, and program participants.
• Promoting a positive, inclusive, and respectful atmosphere aligned with the facility's commitment to community safety and service excellence.
  
  

Qualifications

• Minimum 16 years of age.
• Current Standard First Aid and CPR-C certification.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer literacy and familiarity with digital tools.
• Strong decision-making skills and the ability to take appropriate action under pressure.
• Demonstrated ability to work collaboratively in a team environment.
• Adaptability to changing priorities and dynamic work conditions.
• Effective emergency response capability and situational awareness.
• Strong communication, documentation, and customer service skills.
• Proven reliability, punctuality, and professionalism.
• Ability to think critically and apply innovative solutions to problem-solving.
• Successful completion of a Criminal Record Check, including Vulnerable Sector Screening.
• Requires strong situational awareness, adaptability, and the ability to work effectively in a fast-paced team-orientated environment.
  
  

Hours

The standard workweek consists of an average of 20-40 hours, with the specific schedule being determined by the immediate supervisor.

Compensation

Starting Salary $22.76 per hour as per the CUPE Collective Agreement.

Benefits

Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

• To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume.
• Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.
• This posting may be used to fill future vacancies in this position.
• This posting may be used to fill more than one position.
• This posting will be open until a suitable candidate(s) is/are found.
  
  

Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.