Account Manager, Product Sales

About The Role

As an Account Manager, Product Sales, you will connect with current clients to educate them on FreshBooks’ Bookkeeping, Tax, and Payroll offerings to help in the growth of their successful businesses. You are a Sales professional who has a consultative approach to uncover and understand challenges to create efficient solutions, leveraging FreshBooks applications.

NOTE: This role is hybrid from the above location. The team meets in person up to twice per week in the downtown core of Toronto.

What You'll Do

• Create, manage, and close your lead funnel to meet individual assigned quotas
• Manage a sales desk of 40+ dials a day
• Act as a consultant and expert for current customers who need assistance with bookkeeping, tax, payroll, and streamlining their online payments processes with our Select plan to scale their business
• Have a strong understanding of best practices for bookkeeping, payment processing, financial reporting, as well as key tax information and deadlines
• Process and maintain inbound leads generated from FreshBooks marketing efforts, business development and other lead sources
• Collaborate with internal teams such as Support, Business Development, Customer Success, and Marketing
• Manage your business effectively within our CRM with consistent SFDC hygiene
  
  

What You'll Bring

• 2+ years of previous B2B or B2C sales experience, preferably in a SaaS environment
• Proven track record of meeting and exceeding quotas
• Ability to attend up to two monthly in-person meetings in the Greater Toronto Area
• Ability to act as a consultant and conduct online presentations
• Excellent verbal and written communication skills
  
  

You'll Stand Out If You Have

• Previous experience using Salesforce
• Previous sales training in a popular selling system (SPIN, PSS, etc)
  
  

About FreshBooksYou've probably learned a bit about FreshBooks before making it to this point, but let us take a moment to introduce ourselves: FreshBooks is a leading cloud-based SaaS accounting software platform built for small business owners and consistently ranks #1 easiest to use. With an emphasis on keeping things simple and stress-free wherever possible, FreshBooks makes the hard parts of running a business a little bit easier. With FreshBooks, our customers can get paid faster and spend less time on admin and paperwork, so they can focus on what they do best—growing their businesses.

Benefits

We believe in human-centric connections that empower teams to do their best work. Headquartered in Toronto, Canada, our team operates in clusters across North America and Europe using a variety of working environments—remote, hybrid, and in-office—all based on what’s best for the team, collaboration, and mental well-being. We are committed to creating a supportive and flexible workplace where everyone can thrive, grow, and make an impact on the lives of small business owners and accountants worldwide. Perks & BenefitsWe understand that you'll weigh many factors when deciding if FreshBooks is the right next step in your career. Here are some of our offerings for our employees (we call ourselves FreshBookers) to support their growth:

• Comprehensive health and wellness benefits. Including a retirement savings program or pension plan matched to your local office, stock options for every full-time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits, fertility and gender-affirming benefits dependent on your region, and more.
• Perks that matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your local cluster.
• Working environments to help you thrive. Beautiful office spaces welcome you in Toronto, Amsterdam, and San Luis Potosi. If you don't have access to a FreshBooks office, you receive a home office credit to set up your home office. We are committed to creating supportive and flexible environments to support the best interests of the team, collaboration, and mental well-being.
• Supportive peer group, mentors, and leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.
  
  

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.FreshBooks is an equal-opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us by phone at 1-416-780-2700 and/or email at [email protected].