ERP (Dynamics 365) Manager

Interested in joining Canada’s largest poultry processor? At Maple Lodge Farms, we’re not only passionate about our chickens, but our people, too. We operate to the latest in technological, health and safety, and quality standards. With rapid expansion over the years, and continued innovation and investment in growth, we’re looking for committed, team players to join the Maple Lodge family. As a proudly family-owned Canadian company, we’re passionate about what we do. If you’re a committed team player, we would love to have you as part of our team.

About The Role

The ERP Manager will support the planning, implementation, and maintenance of enterprise applications—particularly Microsoft Dynamics 365—and ensure application stability, data integrity, and governance. This role leads a small, capable team and acts as a liaison between IT and business units to drive operational value and digital transformation through technology

What's in it for you?

• 100% company paid medical, health, dental and group insurance benefits
• Company pension matching program
• 3 weeks+ vacation
• Weekly pay
• Opportunities for career advancement
• Onsite Cafeteria
• Discount at our Chicken Shop
• A culture that values humility, a respect for family and hard work
  
  

What You Will Be Doing

• Develop, implement, and maintain a comprehensive enterprise application and data. strategy that aligns with the company's goals and objectives
• Lead the configuration, testing, and support of Microsoft Dynamics 365 modules (Finance, Supply Chain, Production, etc.)
• Oversee the implementation of the company’s Microsoft Dynamics 365 system(s) and upgrades, including the design and configuration of system modules, data migration, testing, and user training
• Ensure that the ERP system meets regulatory compliance requirements, and collaborate with legal and compliance teams to ensure proper controls are in place
• Lead the development of ERP system documentation, including system requirements, user guides, process flows, and system design specifications
• Develop and maintain a global ERP support model that provides timely and effective support to end-users, resolves system issues, and ensures system stability
• Develop and maintain a comprehensive ERP system training program for end-users to ensure they have the skills necessary to effectively use the system and maximize its benefits
• Lead efforts to optimize application and data architecture, application and data. management, and application and data integration to support business requirements
• Drive the development of application and data models, data flow diagrams, data dictionaries, and other artifacts to ensure data consistency and standardization.
• Define and maintain application and data governance policies, standards, and procedures. to ensure application and data accuracy, security, and compliance (SOX, GDPR, TISAX, etc.)
• Establish and maintain strong relationships with stakeholders across the organization, including business leaders, IT teams, and vendors
• Lead and mentor a small but effective team of ERP analysts or application support specialists
• Provide coaching, day-to-day direction, and career development support to promote individual and team growth
• Drive a culture of ownership, quality delivery, and customer service excellence within the team
• Encourage Microsoft certification paths among team members to build validated capability in Dynamics 365
  
  

What You Will Bring

• 10+ years of experience working with ERP systems in a manufacturing environment with a focus on production, costing, and supply chain management
• 5+ years of experience in enterprise architecture
• 2–4 years in a leadership or senior analyst role supporting enterprise application platforms
• Knowledge of ERP implementation methodologies, including project management, system design, configuration, testing, and training
• Experience in managing an ERP support model, including issue resolution, system maintenance, and end-user support
• Demonstrated experience in Microsoft ERP implementation and support
• Knowledge of enterprise architecture frameworks, methodologies, and tools
• Strong leadership and team management skills, with a track record of developing and managing high-performing teams
• Excellent communication and stakeholder management skills, with the ability to build relationships and influence stakeholders at all levels
• Experience in developing and maintaining policies and procedures for ERP, enterprise architecture, and data governance, security, and compliance
• Capable of maintaining confidential information and matters with utmost discretion
  
  

Maple Lodge Farms was established in 1955. We are the largest chicken processor in Canada, and we remain family owned. The principles that guided us from our humble beginnings, when Lawrence May sold eggs door-to-door, are the same principles that guide us today: hard work, agricultural wisdom and family values. We are creating a sustainable future by providing healthy, wholesome, best quality chicken products with a focus on the humane treatment of animals, the responsible use of resources and the positive development of our employees and the communities in which we operate.

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check.

In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA) 2003, accommodation will be provided in all parts of the recruitment process. Applicants are required to make their needs known in advance.

We thank all applicants for applying, however, only those chosen will be contacted by our Talent Acquisition Team.

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