Salesforce Business Analyst

On behalf of our educational sector client, Affinity is looking for a Salesforce Business Analyst who can work closely with stakeholders, the project manager, architects, and the Salesforce delivery team to translate business needs into scalable and effective Salesforce solutions.

Responsibilities:

This role will primarily support our Core CRM implementation project and also contribute to our broader enterprise CRM initiative that spans multiple faculties and business units.

Qualifications:

• Have 5+ years of hands-on BA experience delivering Salesforce implementation projects.

• Be Salesforce Business Analyst certified.

• Collaborate with stakeholders to elicit, document, and refine business and functional requirements.

• Translate complex business processes into Salesforce features using standard capabilities wherever possible.

• Develop user stories, process flows, acceptance criteria, and support test planning and UAT.

• Partner with Salesforce architects and developers to ensure requirements are accurately implemented.

• Identify risks, dependencies, and gaps in the solution early in the process and work with the team to resolve them.

• Support change management, training planning, and ensure solutions are aligned with end-user needs.

Nice-to-haves include:

• Experience in higher education or public sector.

• Familiarity with Education Cloud or other Salesforce industry clouds.

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12086