Senior JDE Business Analyst (Principal level) - SCB and WOM modules

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With over 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

About This Career Opportunity

Senior JDE Business Analyst (Principal Consultant level)

Job Type : Full-time salary (no contractors, temps, consultants)

Location : Markham, hybrid work (3 days in / 2 days out)

Product: JD Edwards Enterprise One 9.2

Functional Module: JD Edwards Service Contract Billing (SCB) and Work Order Management (WOM)

Responsibilities

Requirement Gathering & Analysis

• Engage with business users and stakeholders to understand their business needs, processes, and requirements related to service contracts, billing, and work orders.
• Analyze and document the current business processes and identify gaps or areas for improvement within the JD Edwards system.
• System Configuration & Setup
• Configure and customize the JD Edwards Service Contract Billing (SCB) and Work Order Management (WOM) modules to meet business requirements.
• Setup service contract types, billing schedules, billing plans, and service levels.
• Configure work order types, status codes, and workflows, ensuring the system aligns with the business processes.
  
  

Data Migration & Integration

• Assist in migrating legacy data (e.g., service contracts, work orders, billing history) to JD Edwards, ensuring proper data mapping and validation.
• Work closely with various departments to ensure accurate cost allocation and billing. This includes coordinating expense management, capital asset management, and payroll systems
  
  

Compliance & Documentation

• Ensure that JD Edwards configurations, customizations, and processes comply with relevant accounting, legal, and business standards.
• Document all configurations, custom forms, processes, and reports for future reference and auditing purposes.
  
  

Collaboration with Technical Teams

• Work closely with JD Edwards developers and technical consultants to ensure seamless technical implementation of business requirements.
• Provide functional guidance for any customizations needed in the JD Edwards system (e.g., reports, applications, or integrations).
  
  

System Optimization & Continuous Improvement

• Identify opportunities for process improvement or system optimization, ensuring the solution remains effective as business needs evolve.
• Suggest and implement system enhancements or patches to improve performance, functionality, and user experience.
  
  

Testing & Validation

• Perform functional testing of the Service Contract and Work Order modules after configuration, ensuring all business requirements are met.
• Validate and test custom forms and reports to ensure they generate accurate data and are functioning as expected.
• Conduct User Acceptance Testing (UAT) and resolve any issues identified during testing.
  
  

Skills And Qualifications

• Technical Proficiency: Extensive knowledge of JD Edwards EnterpriseOne Contract and Service Billing and Work Order Management modules.
• Leadership: Proven leadership skills with the ability to manage large teams and complex projects.
• Attention to Detail: Ability to manage and ensure accuracy in complex billing and work order scenarios.
• Communication Skills: Strong communication skills for effective interaction with customers and internal teams.
• Analytical Skills: Proficiency in analyzing financial data and generating comprehensive reports.
• Problem-Solving: Ability to efficiently resolve billing and work order issues and disputes.
• Experience: 10+ years of experience in JD Edwards EnterpriseOne implementations, with a focus on Contract and Service Billing and Work Order Management.
  
  

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.