Branch Coordinator

Ready to shape the future? As a Strategic Planning Analyst reporting to the Strategic Coordinator, you'll be at the forefront of anticipating and planning for our branch's success, balancing stakeholder needs with forward-thinking strategies. You'll directly contribute to high-impact initiatives, from developing strategic roadmaps to managing critical issues and supporting enterprise-wide projects. Your knack for collaboration and communication will be key as you engage diverse stakeholders, build consensus and drive projects forward. If you're a proactive problem-solver who thrives in both team and independent settings, ensuring excellence and alignment with corporate standards, this is your chance to make a real difference.

What will you do?

• Provide input into developing branch and section templates, guidelines, procedures, workflows and tools for branch service delivery and improvements
• Provide support to each of the sections in the branch, especially Business Intelligence & Analytics and Service & Strategy, by helping to prepare for leadership and section meetings, and tracking/supporting upcoming projects
• Contribute to continuous improvement of internal processes by analyzing information, identifying trends and common issues, and developing solutions, improvements and recommendations that ensure efficient, streamlined and effective processes
• Identify strategic issues that may affect the branch and research/provide recommendations for solutions
• Provide oversight and stewardship to ensure projects are completed on time, and within scope and budget
• Monitor and track progress related to strategies and initiatives, and follow-up as required
• Regularly review plans and prepare reports related to the progress on initiatives and outcomes identified in the plans
• Support and coordinate projects, initiatives and process improvements to achieve branch outcomes
• Partner with section stakeholders to ensure coordination and integration of activities within and across sections
• Support the development and analysis of Council reports, presentations, memos and correspondence across the branch, with Council and the public
• Ongoing relationship building with staff within the branch and across the corporation for strong coordination and integration of City programs and services
• Act as a branch champion, while participating on committees, teams and working groups
  
  
  

Qualifications:

• University degree, including Commerce, Public Administration, Social Sciences or a related discipline
• A minimum of two (2) years of progressively responsible experience in a combination of: strategic and operational business planning, working with corporate performance measures and risk registers, project management experience within a public sector environment would be beneficial
  
  
  

Skills required for success:

• Significant political savvy and the ability to work in a trusted environment
• Expertise in project management, continuous improvement principles, benchmarking and procedures for aligning project objectives with business plan goals
• Strong knowledge of primary and secondary research methodology, including design and implementation, data collection, and trend and results analysis and presentation
• Exceptional ability to understand and execute oral and written instructions, and to express complex ideas and concepts effectively and persuasively, both verbally and in writing
• Proven ability to communicate, persuade and negotiate, and to build consensus with people at varying levels
• Demonstrated ability to learn and adapt quickly in a fast-paced, large-volume, deadline-driven environment
• Aptitude for effectively transferring ideas, concepts, and information into effective and efficient strategies
• Understanding of change management principles and practices
• Advanced communication skills and excellent presentation skills
• A future-focused and proactive approach to work (systems thinking)
• Demonstrated ability to function comfortably, effectively and authentically in a dynamic, complex and sometimes-ambiguous environment; exercise good judgment and a measured approach to managing stress
  
  
  

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
• Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
• Embracing a culture of equity, diversity, reconciliation and inclusion
• Applicants may be tested
  
  
  

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected] . Learn more about our benefits https://bit.ly/COEbenefits .

Up to 1 permanent full-time position

Hours of Work: 33.75

Salary Range: $41.172 - $51.438 (Hourly); $72,534.77 - $90,620.90 (Annually)

Talent Acquisition Consultant: RD/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.