Office Agent Class II - Gordon Robertson Beauty Academy

GORDON ROBERTSON BEAUTY ACADEMY

Director: Roger Rampersad

Qualifications

Hold a Diploma of Vocational Studies in a specialty appropriate for the class of employment, a Secondary School Diploma or a diploma or an attestation of studies recognized as equivalent by the competent authority.

AND

Have some knowledge of office automation.

Other Requirements

• Must be bilingual (French and English)
• Willing to work evenings as needed
• Must be able to work independently
• Strong knowledge of Microsoft Work and Excel - testing required
• Excellent interpersonal skills
• Excellent organizational skills
• Strong communication and customer service skills
• A receptive and friendly attitude
• Ability and disposition to deal with students and clients
• Ability to manage difficult situations
• Team player
  
  

Nature Of The Work

The principal and customary work of an employee in this class of employment consists in performing a variety of relatively simple administrative duties according to established instructions, methods or procedures and requiring routine decisions based on a limited number of elements.

Daily Tasks/Dossiers

• Reception duties:
• Answer phone calls / return calls timely manner
• Schedule appointments for Hair Salon and Esthetics’ Spa
• Follow-up with clients
• Open door and greet students in the mornings
• Receive deliveries/packages
• Communicate and coordinates with teachers regarding appointment schedules, clients, and competencies
• Provide support to administration and teachers with Information Sessions, Open Houses, Graduation
• Work with La Procure to manage students’ and clients’ payments
• Produce different reports (end of the day report, daily reports, cash register reports)
• Make photocopies
• Perform any other related duties and tasks as needed