People & Culture Generalist

WHO WE ARE

Since 1955, LutherCare Communities has been a leader in providing programs, services, and housing to residents across Saskatchewan with the highest quality of care and support. Our Team Members provide caring services to residents and clients throughout Saskatchewan in our Seniors Independent Living Communities, Intermediate Care Homes, Long-Term Care, Group Homes for individuals with intellectual and physical disabilities, and programs like the Seniors Day Program and the Luther Seniors Centre. LutherCare Communities is proud to offer a wide range of services to meet the needs of all entrusted to our care. These services are fully accredited to meet our commitment to excellence.

VISION

A Safe and Caring Continuum of Living for those we serve.

MISSION

Our mission is to provide excellence in care, shelter, and support in a caring Christian environment for all entrusted to our care.

VALUES

Compassionate Care, Excellence in Serving, Inclusion & Belonging, Integrity.

PRIMARY FOCUS

The People & Culture Generalist (the Generalist) is a key member of the People & Culture division in LutherCare Communities (LCC), partnering with other divisions to achieve the organizational priorities and goals. Reporting to the Director of People & Culture (the Director), the Generalist supports strategy by contributing to the development and execution of divisional plans, including cascading, monitoring, reporting, and course correction. The Generalist demonstrates divisional expertise to enable an innovative and positive working climate in a resident-first culture. The Generalist works within the division and cross-functionally to support operations in the organization. The Generalist works closely with funding agencies and other external partners. 

KEY ACCOUNTABILITIES 

Strategic Alignment:

• Support the Director with divisional functions and challenges.
• Contribute to developing the strategic direction for the division by influencing and advising on current and emerging issues and trends.
• Develop and demonstrating leadership capabilities and commitment to the culture of resident-first and continuous learning.
•  Ensure consistency of employment policies while providing advanced level of expertise to all internal and external stakeholders.

Stakeholder Relationship Management:

• Build and maintain effective internal relationships, partnerships and alliances that support strong engagement and cross-functional management throughout the organization.
• Build, foster, and maintain effective external relationships and partnerships.
• Encourage, guide, and provide timely and consistent HR advice and structure to organizational leadership, supporting service delivery and divisional managers in the achievement of organizational outcomes. 
•  Foster communication and relationships with residents, visitors, and families.

Position Duties:

• In collaboration with the Director, the Generalist contributes to retention, job design, workforce analytics, people engagement, organizational culture, people wellness, and people rewards and recognition programs.
• Champion employment diversity, equity and inclusion within the organization. This includes contributing to the development, facilitation and implementation of innovative inclusion and belonging. initiatives, processes, models, policies, and best practices.
• Work collaboratively in non-union and union environments, including respecting and working within the terms and conditions of collective agreements.
• Support the collective bargaining process, support leaders to interpret, communicate and follow the Collective Bargaining Agreement where applicable.
• Support and encourage the process of meeting required standards for licensing and accreditation.
• Facilitate the Saskatchewan Immigrant Nominee Program (SINP) application process for Team Members by assessing eligibility and providing timely updates. 
• Comply with legal and regulatory guidelines.
• Coordinate and organize forums and other events in collaboration with the division, as required
• Work with the Director to ensure consistent total compensation as well as Terms and Conditions of employment are consistently administered as part of initial employment offers.
• Support the Director in the development, implementation, administration and evaluation of the organizational learning management system. Develop supports to assist in outcome based organizational learning. 
• Support the development of, implement, and evaluate, policies, procedures, and prioritization tools to support excellence in advancing resident care, and service delivery. 
• Support the organization with the development and implementation of Health & Safety policies and practices, adhering to relevant legislation to maintain physical and psychological safety in the workplace.
• Conducts research into best practices in the area of talent planning, indicator development and makes recommendations to the Director to incorporate into strategies and policies.
• In collaboration with the Director, administer and implement the Team Member engagement philosophy and strategy.
• Implement recruitment, onboarding, student programs, and pre-employment programs.
• Coordinate all stages of candidate experience including application, interviews, and communication.
• Champion Inclusion and Belonging within the talent acquisition process including supporting the development, facilitation and implementation of fair access, bias free and inclusive practices.
• In collaboration with the Marketing and Communication division, lead LCC’s branding initiatives.
• Collect, analyze and trend metrics.

Reporting:

• Prepare reports to the Director using qualitative and quantitative data.
• Apprise the Director of portfolio and province-wide operations, developments, and initiatives. 
• Prepare and deliver reports to ELT, OLT, and management teams in support of a cross-functional team.
• Prepare material for presentation to the ELT, internal committees, and external partners including federal and provincial government agencies.
• Compliance with federal and provincial government reporting requirements.

QUALIFICATIONS 

Education:

• Bachelor’s or master’s degree in Human Resources or an equivalent combination of education and experience.
• Professional designation (CPHR) would be an asset.
• Licensed and in good standing with a professional association and/or regulatory body, if applicable.

Experience:

• 2+ years of experience in People & Culture.
• Experience in a multi-stakeholder environment with multiple locations 
• Experience providing people services to a non-union and union workplace
• Experience in non-union and union workplaces.
• Experience working with Federal and Provincial Governments.
• Experience working with First Nation and Metis communities.
• Experience in a hybrid organization (for-profit and not-for-profit) would be an asset.
• Experience in the healthcare and housing sectors would be considered assets.

KNOWLEDGE, SKILLS, AND ABILITIES

• Is committed to a resident-first culture.
• Advanced knowledge of legislation and applicable laws
• Advanced knowledge of multiple human resource disciplines and labor law
• Thorough understanding of health-related services and housing issues, government, government relations and public affairs
• Has demonstrated strong critical thinking, financial and analytical skills.
• Ability to use metrics and analytics to make evidence-based decisions.
• Capacity to plan, prioritize and oversee numerous concurrent projects effectively.
• Ability to ensure establishment of appropriate standards, policies, and practices.
• Superior interpersonal, leadership, communication, and conflict resolution skills
• Has a proven ability to collaborate and partner with a wide variety of stakeholders, including community, to balance the needs and interests of diverse groups while maintaining alignment with strategic priorities.
• Ability to foster collaboration and develop partnerships.
• Ability to teach, inspire, lead by example, build confidence in others and mobilize people.
• Exemplifies ethical practices, professionalism, and personal integrity.

WHAT WE OFFER

• Enhanced time off policies.
• An inclusive workplace.
• Learning & development opportunities.
• Prioritization of work-life balance.
• Wellness in the workplace.
• Culture of internal advancement.
• Paid sick leave.
• Extended Health and Dental benefits.                     
• Group life and long-term disability benefits.
• Pension Plan.                 
• Employee family assistance program.

We believe in the power of diversity, and we're dedicated to creating a diverse, equitable and inclusive environment at LutherCare Communities. We ensure equal opportunity for all applicants and encourage people of all visible minorities and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Applicants must provide a criminal background check prior to employment.

A Safe and Caring Continuum of Living for those we serve.