Technician

Synectics Inc.


Date: 1 week ago
City: Kitchener, ON
Contract type: Full time
Position: Lead 310T Technician

Location: Kitchener; Cambridge; Guelph; Hamilton; Burlington

Employment Type: Full-Time | Permanent

Key Responsibilities

  • Supervise & Support Technicians: Provide guidance, hands-on training, and diagnostic support to ensure efficient and high-quality repairs.
  • Ensure Quality & Compliance: Review and inspect completed work to ensure adherence to company and manufacturer standards.
  • Advanced Diagnostics & Repairs: Perform complex mechanical and technical diagnostics using advanced tools and systems.
  • Maintain Workflow & Documentation: Record detailed repair notes, customer concerns, and shift updates to ensure operational continuity.
  • Train & Mentor Apprentices: Share expertise and best practices to support the professional development of junior technicians.
  • Enforce Shop Safety Standards: Promote a safe, clean, and organized work environment in compliance with company policies.
  • Customer & Internal Support: Provide technical assistance to the Sales and Parts departments and address service-related customer inquiries.
  • Ongoing Professional Development: Participate in manufacturer training sessions, service bulletins, and internal learning programs.

Qualifications & Skills

  • Valid 310T Technician Certification (Required)
  • Valid driver's license with a clean driving record
  • Minimum 5 years of experience in truck or automotive repair (preferred)
  • Demonstrated leadership with the ability to supervise and mentor a team
  • Proficient in advanced diagnostics and mechanical repair
  • Strong communication, organizational, and problem-solving skills
  • Comfortable working independently in a fast-paced environment
  • Must possess own set of hand tools

Compensation & Benefits

  • Competitive salary with performance-based bonuses
  • Overtime pay available
  • Professional development: Ongoing manufacturer and dealer training
  • Career growth opportunities into supervisory or management roles

Workplace Perks

  • Company-hosted team events (BBQs, pizza lunches, holiday celebrations)
  • Employee wellness program to support mental and physical well-being
  • On-site parking and employee discounts

Comprehensive Benefits Package Includes

  • Health, dental, and vision insurance
  • Life and disability insurance
  • Extended health care
  • Employee assistance program (EAP)

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