SAP Technical Operations & Strategy Lead

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID ).

About

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About The Role

Reporting to the Leader of Enterprise Applications - Platforms team, the primary focus of this role is to build a strong SAP Technical Operations practice along with SAP Environment Management and technical strategy by enhancing technical capabilities & processes.

Accountabilities

• Lead SAP Tech Ops & Strategy team of 4+ team members.
• Manage SAP Environment usage and availability while managing stakeholder relationships
• Work with SAP Teams to maintain 12 month operational rolling plan for SAP systems
• SAP system refresh - end to end ownership of delivery and requirements
• SAP Technical Strategy and roadmaps while working closely with architecture and other IT groups.
• BTP Administration - Observability, Standards, governance, Strategy, Transport management
• SAP Transport/Change management (on prem and cloud) - technicality & process
• SAP Monitoring - oversight and standardization within organization, SAP EWA status of key SAP systems, vulnerability/hot news oversight.
• Overarching SAP operations while working closely with ATB’s technical operations team to standardize workflows and processes.
• Demonstrate strong subject matter knowledge in critical areas of technology - SAP Basis, ABAP development, Cloud Platform Administration, Transports/Change Management, ITSM, technical solution capabilities, emerging technologies, governance and strategy
• Rationalize/Optimize SAP tools - Activecontrol, Gold Client Copy, Libelle Data Masking, Solution Manager etc.
• Formulate, implement and adhere to processes that deliver proactive and timely documentation updates, housekeeping and KPI reporting
• Coordinate project and operations work for SAP system touch points, upgrades and enhanced maintenance implementations while managing multiple priorities at the same time.
• Participates in both internal and external regulatory/vendor audits.
• Work with IT security, network, hosting, and application teams/partners to align with all best practices, compliance with industry standards/applicable certifications and provide quality and efficient end-to-end solutions.
• Lead or participate in decision making, determining objectives and approaches with multiple options for key deliveries.
• Lead, develop and engage direct team members in career development through support for professional growth opportunities.
• Very strong interpersonal skills are your forte, including communication skills (written and oral), listening skills, and ability to communicate effectively and tactfully with all ATB Team Members.
• Demonstrate organized, detailed and objective oriented work style.
  
  

Skills, Experience & Requirements

• 15+ years of SAP Experience primarily in BASIS and Technical Operations space.
• Comprehensive knowledge of SAP Architecture, integrations, monitoring and future roadmap.
• Hands on experience in technologies such as: BASIS, S/4 HANA, UI, Monitoring, Transport Management, BTP Administration, System Refresh, Security, ABAP
• Basis hands on experience including design and operations of high availability and Disaster Recovery solutions.
• Working knowledge of SAP Solution manager, Cloud ALM and any other monitoring/testing/automation solutions.
• Familiar with cloud hosting models in multi cloud environments along with network administration knowledge
• Previous experience working with security on internal and external audits.
• Able to gather and present required data for informed decision making.
• Excellent documentation skills for solution designs, integrations, configurations, procedures and runbooks.
• Strong prioritization, problem solving, technical troubleshooting and performance tuning capabilities.
• Persuasive, professional communication style. Capable of communicating complex, technical topics to a wide variety of audiences. Ability to interact with senior management and influence decision makers.
• 3+ years of leading and managing team members, contractors and 3rd party resources
• Demonstrated expertise in mentoring and sharing technical expertise with team members.
  
  

Don’t meet all the requirements on the list?

A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?

If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at [email protected]

Stay in touch

We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn , Facebook and Instagram to learn more about what our team is up to.