Administrative Associate

Description

Location: 1545 Carling Ave., suite 210, Ottawa

Status: Permanent, full-time (37.5 hours/week)

Schedule: Monday to Friday (8 AM – 4 PM)

Create Awesome Experiences For Our Customers.

Join our team

TELUS Health is looking for an Administrative Associate to join an amazing multi-disciplinary team in our Ottawa Centre.

Here's the impact you’ll make and what we’ll accomplish together

Under the direction of the Clinic Manager, the Administrative Associate will be responsible for processing medical files, conducting patient follow-ups, data entry and a variety of administrative and clerical tasks.

Here’s How

• Process Occupational Health files including:
• Validate that all results have been received and coordinate files with the physicians to be reviewed and signed off
• Process the files according to the specific protocol
• Following up with patients regarding outstanding results
• Invoicing appointments
• Answer phones, client questions and schedule appointments
• Prepare patient requisitions
• Coordinate off site medicals
• Complete data entry for patient Health Booklets
• Perform other general clinic/administrative duties including scanning, faxing, photocopying, printing documents and maintaining tidiness in the clinic
  
  

Qualifications

You're the missing piece of the puzzle

• High school diploma
• 2-3 years of relevant experience working in a fast-paced environment, providing a high degree of customer service
• Bilingualism, (basic French level required)
• Exhibits a professional image, mature communication style and polished manner with clients
• Ability to always handle sensitive situations with tact while respecting patient confidentiality
• Exhibits strong work ethic and takes ownership to complete a task from start to finish
• Demonstrates flexibility and the ability to work effectively in a team environment
• Demonstrates effective organizational, multitasking and problem-solving abilities
• Exposure to patient databases and/or scheduling software would be ideal
  
  
  

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.