Support Engineer, Workforce Solutions - Hiring Software Delivery
Amazon
Date: 1 week ago
City: Vancouver, BC
Contract type: Full time
Description
Talent acquisition System Support (TASS) within Hiring Software delivery (HSD)-ROSS partners across the prospect-to-hire life cycle. TASS helps with issue resolution and root cause analysis, partnering with development teams to improve the tools that Amazon uses to Hire. TASS strives to uphold operational and quality standards while driving efficiencies for our customers.
Key job responsibilities
The TASS team is a part of an organization supporting the systems used by recruiters and interviewers to help Amazon scale its hiring processes. The team strives to uphold world-class operational and quality standards while driving efficiencies within these services.
Basic Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary for this position ranges from $47,900/year up to $80,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
Company - Amazon Development Centre Canada ULC
Job ID: A2987517
Talent acquisition System Support (TASS) within Hiring Software delivery (HSD)-ROSS partners across the prospect-to-hire life cycle. TASS helps with issue resolution and root cause analysis, partnering with development teams to improve the tools that Amazon uses to Hire. TASS strives to uphold operational and quality standards while driving efficiencies for our customers.
Key job responsibilities
- Candidate should be willing to work in a 24*7 kind of work environment and should be flexible to do night shifts and weekend’s working.
- Analyze and troubleshoot recruiting systems questions and requests from recruiters, hiring managers, and employees globally.
- Have deep functional domain knowledge of recruiting systems to design business solutions.
- Solve business problems with simple solutions, applying appropriate configuration or customization to recruiting systems to meet the needs of the business.
- Drive adoption of best practice techniques to communicate with business users, including functional analysis, data flow, and data analysis.
- Research problems, plan and recommend solutions to help prioritize system solutions that reduce defects.
- Document Standard Operating procedures, technical knowledge to ensure clarity, consistency and updates
- Working knowledge of SQL and creating business dashboards
The TASS team is a part of an organization supporting the systems used by recruiters and interviewers to help Amazon scale its hiring processes. The team strives to uphold world-class operational and quality standards while driving efficiencies within these services.
Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience with AWS, networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary for this position ranges from $47,900/year up to $80,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
Company - Amazon Development Centre Canada ULC
Job ID: A2987517
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