Commercial Operations Director (Canada)

Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Make Your Mark at Prysmian!

The Head of Product Management - Commercial Operations leads the strategic management and optimization of our product portfolio within the Canadian market. This pivotal role drives profitability, operational efficiency, and business growth by leading a team of Product Managers, fostering a culture of high performance, and ensuring alignment between commercial strategies and operational capabilities. The Head of Product Management will possess a deep understanding of market dynamics, champion proactive problem-solving, and collaborate cross-functionally to achieve business objectives.

Key Responsibilities

Strategic Leadership & Team Management:

• Lead, mentor, and develop a team of Product Managers, fostering a culture of empowerment, accountability, and proactive problem-solving.
• Oversee the management of all Product Channels, ensuring strategic alignment with overall business goals.
• Build a high-performing team through effective talent selection, training, and performance management.
  
  

Product Portfolio & Commercial Strategy

• Drive the development and execution of comprehensive product strategies to maximize market penetration, sales growth, and profitability.
• Oversee the analysis of demand, ensuring alignment with operational capacity and proactively addressing any structural limitations.
• Collaborate with Operations to ensure seamless integration of product strategies with production and supply chain capabilities.
• Develop and implement strategies to manage order intake in accordance with internal capacity constraints.
  
  

Performance Management & Analysis

• Lead regular performance reviews, analyzing key metrics (e.g., volume, contribution margin) to identify trends, opportunities, and areas for improvement.
• Support strategic analyses, including market assessments, budget planning, and business case development, internal organizational reviews Co.
• Maintain a comprehensive understanding of the competitive landscape, market trends, and relevant regulatory factors.
  
  

Process Excellence & Project Leadership

• Establish and maintain robust processes and routines to monitor key business objectives, service levels, and operational performance.
• Lead and coordinate special projects aimed at enhancing service, profitability, or market expansion.
• Ensure the execution of key business activities and system updates.
  
  

Cross-Functional Collaboration

• Partner with Operations, Logistics, Procurement, Finance, and Commercial teams to ensure alignment and achieve shared business goals.
• Seek customer-focused insights from the Sales Team to adjust product development and product management strategy
  
  

Key Qualifications

• Bachelor's degree in business, engineering, supply chain management, or a related field (MBA preferred).
• Significant experience (15+ years) in product management, commercial operations, or a related field, with a proven track record of leadership.
• Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable plans.
• Demonstrated ability to lead and develop high-performing teams.
• Excellent communication, collaboration, and influencing skills.
• Experience with ERP systems (SAP preferred) and data analysis tools.
• Deep understanding of supply chain principles and operational processes.
• Proven ability to foster a culture of ownership, accountability, and proactive problem-solving.
• Experience with Project Management definition, implementation and delivery.