Project and Sales Administrator

BETTER MOBILITY FOR LIFE

Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,450 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.

Position Summary

A division of Savaria, has an opening at our store in GTA. The company sells new and recycled home medical equipment to a growing market of seniors, caregivers and others in need of various mobility aids. Through superior customer service and client consultation, the company aims to be the leader in its industry. Savaria is Canada’s largest accessibility manufacturer and is publicly traded.

The Project and Sales Administrator reports to the store manager and works in the store on a full-time basis during the 8:30am to 5:00pm store hours. The Project and Sales Administrator greets showroom visitors, provides efficient courteous sales consultation and customer service and coordinates the day-to-day operations in the store. This role would be well suited to a mature person with a background in sales/service, caregiving or healthcare services.

Responsibilities

• Showroom sales, demonstrations, product presentations, needs qualification of customers to match the appropriate product to the specific client needs
• Telephone sales and service with clients and healthcare professionals including occupational therapists
• Client education for proper use and maintenance of products post-sale
• Complete reports as required for management
• Maintain appearance of the store, receive and inspect deliveries, replenish displays and merchandise new equipment
• Oversee scheduling for service technicians
• Receive all payments, process estimates and invoices, and manage inventory levels
  
  

Mindset, Skills & Education

• 2 + years post secondary education in a related field
• Previous home healthcare experiences an asset
• Proven skills in administration and customer service
• QuickBooks experience is an asset
• Outstanding patience and customer service skills to ensure every client receives the best service in the store or on the phone
• Efficient and organized to support a busy and growing store
• Discrete, compassionate and understanding of various medical conditions and client privacy
• Computer literate, embraces computer software to efficiently and accurately capture all information in QuickBooks, ZOHO CRM, and other systems
• Experienced with sales transactions, cash/debit/credit
• Provide information and assistance for funding sources available to each client, assists clients to complete applications
• Reliable and trustworthy to open and close the store
  
  

This is an excellent opportunity for an ambitious, career-oriented individual desirous of being part of a large, evolving, and successful global organization with the ability to impact future success. This role is a chance to shape your career and the future of Savaria! Join us!