Infra. Architect

As an Infra Architect, you will make an impact by designing and implementing advanced communication systems. Your expertise in Microsoft Teams Audio/Video Conferencing and Cisco Unified Communication Manager will be crucial in enhancing our communication infrastructure. You will work in a hybrid model ensuring seamless integration and optimal performance of telephony systems.

In this role, you will

• Lead the design and implementation of communication systems focusing on Microsoft Teams and Cisco Unified Communication Manager to enhance organizational connectivity.
• Oversee the integration of Audio/Video Conferencing solutions to ensure high-quality communication experiences across the company.
• Provide technical expertise in Unified Communication
• Avaya to streamline communication processes and improve efficiency.
• Collaborate with cross-functional teams to develop and deploy Cisco IP Telephony solutions ensuring robust and reliable communication channels.
• Analyze current communication infrastructure and propose improvements to optimize performance and user experience.
• Develop and maintain documentation for communication systems ensuring clarity and accessibility for future reference.
  
  

Required skills: what you need to be considered

• Hold a minimum of 7 years of experience in communication systems architecture with a maximum of 10 years preferred.
• Possess strong expertise in Microsoft Teams and Audio/Video Conferencing essential for designing advanced communication systems.
• Demonstrate proficiency in Cisco Unified Communication Manager and Unified Communication
• Have a solid understanding of Cisco IP Telephony and Basic IP Telephony Work Model crucial for effective communication infrastructure.
• Exhibit excellent problem-solving skills and the ability to troubleshoot complex communication issues.
• Cisco Certified Network Professional (CCNP) Collaboration Microsoft Certified: Teams Administrator Associate.
  
  

Preferred skills: what will help you stand out

• Show experience in hybrid work models adapting communication solutions to meet diverse operational needs.
• Display strong collaboration skills working effectively with cross-functional teams to achieve communication goals.
  
  

We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter—help us see how you the right person for this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in city, province. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.