Business Development Sales Support Representative

As one of Canada’s fastest growing crushing, screening, grinding, and shredding equipment specialists, Frontline Machinery is consistently looking for motivated and skilled candidates with a keen interest in the heavy equipment industry to join the team.

Frontline offers a unique entrepreneurial culture, empowering employees with the opportunity to make meaningful contributions to the organization.

Benefits of Working for Frontline

Frontline invests in our employees and our organizational culture in order to attract and retain top performers. Here are just a few of the benefits of joining the Frontline team:

• CULTURE &
  COLLABORATION

  We wouldn’t be who we are without every member on our team. Everyone from the shop floor to the service counter has a voice contributing to our growth and success.

• FLEXIBLE
  SCHEDULE

  As a family-oriented business, we understand the importance of a flexible work schedule and creating a healthy environment for our employees.

• DYNAMIC
  MANAGEMENT

  We are backed by a young and dynamic management team, always ready for new challenges and pushing the business to reach new standards.

• CLEAN & COMFORTABLE WORKING
  ENVIRONMENT

  Our service shop is indoors and fully heated, allowing our mechanics and technicians to focus on the task at hand and not worry about battling the elements.

• GREAT
  COMPENSATION

  In addition to an attractive salary offering and an extended benefit plan, Frontline provides profit-sharing options as an additional way to show our employees our appreciation.

Are you a motivated, organized individual who is looking for an opportunity to work in a rapidly growing organization? If so, we want to hear from you!

Frontline Machinery is a family-owned equipment dealership specializing in the sale and rental of equipment for aggregate crushing and screening, wood grinding, waste shredding, and volumetric measuring technology. We cover from BC to Ontario, including the Yukon and NWT.

We are looking for a Business Development Sales Support Representative to join our team.

Based in Chilliwack, BC and reporting to the Senior Director of Marketing & Business Development, the role of the Business Development Sales Support Representative to identify, qualify, and nurture potential clients to support overall sales pipeline growth.

This role involves both outbound prospecting and managing inbound sales inquiries, ensuring leads are captured, organized, and assigned efficiently. As the first point of contact for incoming calls, you’ll provide basic product or service information, maintain accurate records in the CRM, and collaborate closely with the sales and marketing teams to drive revenue opportunities through effective lead management and communication.

This is an in-office position based in Chilliwack, British Columbia, Canada. Applicants must reside in the province, have reliable commuting options, and hold legal authorization to work in Canada. Remote candidates are not being considered.

Key Responsibilities:

• Research and identify prospective clients using CRM database, LinkedIn, and industry sources.
• Initiate outbound outreach via cold calls, emails, and social media to generate qualified leads.
• Develop and maintain a pipeline of high-quality prospects.
• Conduct discovery calls to understand client needs and determine fit.
• Maintain accurate records of activities and lead status in CRM systems.
• Answer and respond to incoming sales inquiries (phone and online) promptly and professionally.
• Provide preliminary product or service information to customers, including general pricing, availability, and basic technical specs.
• Qualify leads and assign sales opportunities based on territory and product to the sales team.
• Accurately enter and maintain customer information, call notes, and activities into the company CRM system.
• Collaborate with the sales and marketing teams to improve lead handoff processes and ensure smooth customer transitions.
• Develop a deep understanding of the company’s products, target markets, and customer segments to effectively support sales initiatives and strategic outreach.

Requirements:

• 1–3 years of experience in a lead generation or business development role (preferably B2B)
• Excellent written and verbal communication skills
• Proficient with CRM platforms
• Self-motivated with a strong sense of initiative and resilience
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Experience working in or selling to industrial, technology, or professional services sectors is an asset

Benefits of Working for Frontline:

Frontline invests in our employees and our organizational culture to attract and retain top performers. Here are just a few of the benefits of joining the Frontline team:

• An open and collaborative culture – We wouldn’t be who we are without every member on our team. Everyone from the shop floor to the service counter has a voice contributing to our growth and success.
• A dynamic management team – we are backed by a young and dynamic management team, always ready for new challenges and pushing the business to reach new standards.
• A clean and comfortable working environment – we are committed to providing our employees with a healthy workplace and are very fortunate to be surrounded by the beautiful mountains and endless landscapes of Chilliwack, BC.
• A competitive compensation package – in addition to an attractive salary and an extended benefits plan, Frontline provides profit-sharing options as an additional way to show our employees our appreciation.

Frontline Machinery Company Values:

• Honesty and Trust – Honesty builds trust, resulting in solid and lasting relationships.
• Open-Minded – We are always open to new ideas. The words “we’ve always done it this way” don’t live here.
• Sense of Urgency – We understand the value of uptime and simply do whatever it takes to get the job done.
• Agile – Plans change, and so do we – we are known to be highly flexible and possess a strong can-do attitude.
• One Direction, One Team – With everyone pulling in the same direction, we are unstoppable together.