Contract Help Desk Analysts (2)

Job Title: Help Desk Analyst

Location: Onsite Edmonton, AB

Type: Contract (2 Months)

• All applicants must be legally entitled to work in Canada**
  
  
  

The Position:

Our client, a not-for-profit organization headquartered in Edmonton, is seeking two enthusiastic, tech-savvy individuals to join their team for this short contract to support staff as they undergo a company-wide migration to M365. This is an excellent opportunity for recent graduates from a computer technology or IT-related program to gain hands-on experience in a professional environment!

What You'll Do:

• Provide first-level support for staff experiencing issues related to the M365 migration.
• Answer questions and troubleshoot basic technical problems.
• Escalate more complex issues to the core IT team.
• Maintain a helpful and professional demeanour while assisting users.
  
  
  

Mandatories:

• Recent graduate of a computer technology, IT, or related program.
• Strong communication and interpersonal skills.
• Basic understanding of Microsoft 365 applications and troubleshooting.
• Ability to work onsite in Edmonton, Monday through Friday.
  
  
  

If you are interested in this position and meet the above criteria, please click the 'Apply for Job' button below to send your resume securely and in confidence directly to the recruiter in charge of this position. We thank all applicants; however, only those selected for interviews will be contacted.

WE APPRECIATE YOUR INTEREST IN 10 PERCENT RECRUITING LTD.

We invite you to become one of our satisfied candidates! 10 Percent Recruiting Ltd. believes in transparency with our candidates and our employers; we understand that open communication and collaboration are fundamental to our success. Our professional recruiters are passionate about helping you find a fulfilling job or career and ensuring your complete satisfaction with our process. We are committed to actively building lasting relationships and building trust by listening, following through and keeping our word. We look forward to exceeding your expectations!

Learn more about 10 Percent Recruiting Ltd. and view our current job opportunities, career tips, and tools at https://10pr.ca