Leasing Assistant

Description

About FirstService Residential: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.   Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.     Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.   Job Overview: As a valued member of the Investment Properties team, the Part-Time Leasing Assistant is a critical member of the sales team and plays a key role in leasing homes in Vancouver, BC. This role collaborates with Building Managers and Property Managers in the successful leasing of units. Working with the Property Manager to show units to prospective tenants and arranging open house events. Successful candidates are a people person with exceptional attention to detail and a passion for customer service.    Key Responsibilities:

• Arrange for open houses, making sure units are ready and presentable to prospective tenants 
• At the direction of the Property Manager and in conjunction with the Building Manager arrange showings to potential tenants
• Provide excellent customer service when greeting and touring prospective tenants in the unit & building while conducting showings and open houses and encouraging prospective tenants to apply, and if a tenant wants to proceed pass the tenant on to the Lease Admin team. 
• Respond professionally and timely to all tenants, prospects, and associates
• Maintain an awareness of the local market and competitor offerings, and providing feedback to the Property Manager
• Provide weekly updates on the unit showings, open houses, and prospective tenants sent to the Leasing Admin team

• Handle telephone and electronic communications with prospective tenants, including face-to-face walk-throughs of the display units
• Work with the broader Investment Properties division on a variety of projects to improve leasing processes.
• Continually evaluate how we do business, and champion continuous improvement ideas to streamline processes, add automation, and reduce manual work.
• This position will require weekend (Saturday & Sunday) and evening work to communicate with prospective tenants and to show available units to prospective tenants.

Skills and Qualifications:

• 1-3 years of experience in real estate, with outside clients, handling confidential information, multiple priorities and stringent deadlines is ideal.
• Completion of post-secondary education or equivalent is a strong asset.
• Knowledge of rental property management is an asset.
• Ability to prioritize work, communicate those priorities and deliver as promised are key qualities to succeed in this role.
• Advanced computer skills are essential (e.g. Microsoft Windows and Office suite), as well, strong communication and customer service skills.
• Excellent written English skills.
• Ability to problem-solve and search for solutions with minimal guidance.

A current, valid BC driver's license and access to a vehicle with insurance is requirements of the role.   What We Offer: As a part time associate, you will be eligible to receive Employment Standard time off benefits and access to our Employee Assistance Plan.    Compensation:  $24.00 - $25.00 per hour plus $200 per lease bonus   Schedule: 20 hours per week, must be available on weekends   Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company. Please ensure your resume has a valid number and email address you can be reached at. FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.   IN2018