Intake Coordinator Part-Time

Job Summary

The Intake Coordinator, under the direction of the immediate Supervisor, completes day to day intake duties and other office tasks as required.

Duties And Responsibilities

• Organize and supervise all incoming referrals and memos, coming from CHRIS through the Health Partner Gateway from CCAC.
• Receive priority referrals by phone from hospital, CCAC Intake, Case Manager as required.
• Assess information received for errors and notify CCAC case manager with any discrepancies.
• Assign referrals to appropriate worker.
• Answer phones and follow up with any priority referrals.
• Download and log all referrals, memos, etc from HPG.
• Assign new referrals to appropriate worker and contact worker by phone, voice mail message, or e-mail.
• Ensure that therapist accepts new referral with confirmation.
• Fax, e-mail, or leave referral in mailbox.
• Notify worker of any hospital holds or address changes immediately, resumes, increase PED, increase in block bookings, may be left on voice mail.
• Enter resumes, memos etc. under client’s name in Procura.
• Enter cover sheets as time permits.
• Participate in ongoing internal and/or external continuing education activities
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
• Complete other tasks as requested.
  
  

Education

Minimum Grade 12 Education

Experience

Minimum of 2 years experience working in the home health care field.

Other Skills And Abilities

Capable of organizing and prioritizing a variety of tasks effectively.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements.

Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

Thank you for your application, only those selected for interview will be contacted.

Primary Location

ON-Ottawa