Administrative Assistant

Kelowna, British Columbia, Canada | Permanent Part-Time

The Opportunity

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. As part of our dedicated team, you’ll embark on a rewarding career in a collaborative setting where your well-being and professional growth are truly valued. This unionized Administrative Assistant role involves traveling to Village at Mill Creek (VMC), Village at Smith Creek (VSC), and Sun Pointe Village (SPV), where you’ll provide vital support to Administrators, managers, team members, and the individuals and families we serve, fostering an organized and welcoming atmosphere.

About The Role

• This role is from Tuesday to Wednesday (08:00-16:00, about 16 hours/week)
  
  

As the Administrative Assistant at Kelowna, you will serve as a key ambassador for our community, providing a welcoming presence at the reception desk and ensuring smooth building access during business hours. You will offer essential administrative support across a variety of areas, including communication management, document preparation, inventory coordination, resident admissions and discharges, and event support. With a strong commitment to confidentiality, accuracy, and collaboration, you will work closely with both internal teams and external partners to uphold Baptist Housing’s mission and foster an inviting, well-organized environment while traveling between sites as needed. You will also have the opportunity to pick up additional hours for vacancy and vacation coverage.

What You’ll Do:

• Handle incoming calls, emails, mail, and correspondence with warmth and professionalism.
• Perform administrative tasks, such as organizing confidential documents and maintaining filing systems.
• Prepare and process community admission paperwork, rate changes, suite vacancies and discharges with care.
• Collaborate with external partners to ensure accurate financial rate applications.
• Manage inventory, order supplies, and coordinate equipment maintenance and meeting logistics.
• Support financial tasks, including processing invoices and assisting with month-end activities.
• Provide basic IT support, troubleshooting, and assistance with team scheduling and maintenance requests.
• Uphold privacy, confidentiality, and safety standards in all aspects of your work.
• Take on additional duties as needed to support the team and community.
  
  

Requirements

• Completion of a recognized post-secondary Business Administration program or equivalent related experience.
• At least 3 years of administrative experience, preferably in long-term care, health care, or a community-focused setting.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher) and general technology, with the ability to pass Word and Excel assessments.
• Typing speed of at least 60 words per minute with accuracy.
• A bondable individual who excels both independently and within a collaborative team.
• Strong communication and interpersonal skills, with a knack for building meaningful connections.
• Highly organized, detail-oriented, and skilled at managing multiple priorities.
• Familiarity with PointClickCare, Canva, or office equipment is a plus.
• Physical and mental readiness to perform duties in a dynamic environment.
  
  

About You

You are a compassionate, service-minded individual who delights in creating organized, inclusive, and welcoming spaces for all. You bring reliability, attention to detail, and a heartfelt commitment to supporting community members, their families, and your colleagues. Thriving in a busy, multitasking setting, you anticipate needs, solve challenges with creativity, and embrace continuous learning and adaptability. You embody Baptist Housing’s values—compassion, honesty, respect, innovation, stewardship, teamwork, and joy—infusing them into every task.

Your ability to handle sensitive information with discretion and foster collaboration ensures our communities are safe, supportive, and joyful places for everyone.

Compensation & Benefits

• We offer an hourly salary of $29.40, with eligibility for comprehensive benefits including employer-paid extended health and dental coverage, along with three weeks’ vacation.
• Additionally, we provide MPP matched contributions and support for your ongoing professional development.
  
  

Baptist Housing Careers

Our Promise

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.

Why Work at Baptist Housing?

• Meaningful Service: Your work matters! You can make a real impact on the lives of our residents. Your role is both fulfilling and purposeful.
• Supportive & Fun Community: We're more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.
• Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs.