TSR 2

Job Title

TSR 2

Vacancy No

VN8159

Company Name

Compugen Inc

Work Location

Kingston, ON

Base Pay Range

To be discussed during the recruitment process

Job Details

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

• Perform troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the desktop level.
• Perform hardware warranty and non-warranty repairs of desktops, notebooks, servers and printers
• Perform complex moves, adds, changes of computer equipment
• Perform complex hardware and/or software upgrades to existing equipment
• Perform network connections for desktops and printers
• Outsourcing to client sites as required
• Responsible to maintain and update major vendor (HP/Compaq, IBM, Lenovo, Lexmark, Toshiba, etc.) certifications
• Bi weekly afterhours 24X7 support

Key Responsibilities

• Perform troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the desktop level.
• Perform hardware warranty and non-warranty repairs of desktops, notebooks, servers and printers
• Perform complex moves, adds, changes of computer equipment
• Perform complex hardware and/or software upgrades to existing equipment
• Perform network connections for desktops and printers
• Outsourcing to client sites as required
• Responsible to maintain and update major vendor (HP/Compaq, IBM, Lenovo, Lexmark, Toshiba, etc.) certifications
• Bi weekly afterhours 24X7 support

Skills & Qualifications:

• Have access to a vehicle
• Standard work hours are: Monday to Friday, 9:00am to 5:00pm
• Entitle to one, half an hour(0.50 hr) lunch break
• Frequently assigned to changing priorities
• May be required to work overtime, with paid compensation based on the Employment Standards Act of overtime payment for the province they reside in

What Compugen Offers You:

• Exciting, fast-paced challenging work environment
• A culture where authenticity and diversity are valued
• Professional development
• Participation in Women in Technology Network
• Opportunities to give back to our local communities
• Collaborative supportive team members
• Remote work/hybrid work options
• Work/life flexibility
  

Equity Statement

At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs.

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