Business System Analyst

Microserve


Date: 1 day ago
City: Port Coquitlam, BC
Contract type: Full time
Business System Analyst (Permanent)

Location: Port Coquitlam, BC

Staffing Placement Opportunity

Are you a skilled and experienced Business Systems Analyst with a strong IT background, looking to make a meaningful impact in the retail industry? Join a forward-thinking organization undergoing a large-scale digital transformation, where innovation, collaboration, and continuous improvement are at the core of everything we do.

We're modernizing major systems across the business—from ERP to logistics to customer experience—and we’re looking for people who are passionate about technology, enjoy working end-to-end on projects, and thrive in a dynamic environment.

What You'll Be Doing

  • Champion technical change and contribute to planning, development, and implementation of digital solutions.
  • Bridge the gap between IT and operations by collaborating with supply chain and retail teams.
  • Support enterprise-wide systems and help drive operational efficiency through data and technology.
  • Lead and coordinate enhancements to business applications, ensuring seamless integration and adoption.
  • Analyze business processes and systems to identify improvement opportunities.
  • Develop dashboards, reports, and insights to guide performance and decision-making.
  • Recommend new tools and systems aligned with business goals.
  • Manage project timelines and deliverables with strong attention to detail.

What You Bring:

  • A diploma or degree in Computer Science, Business, or a related field.
  • 5+ years of experience in a similar role within an enterprise environment.
  • Strong communication and stakeholder engagement skills.
  • Proficiency with SQL, Excel, and data visualization tools (Power BI, Tableau, or Qlik).
  • Experience working with retail systems and operations is a strong asset.
  • Knowledge of relational databases and enterprise application architecture.
  • A proven track record in business analysis, problem-solving, and project delivery.
  • Understanding of retail technologies such as inventory planning, merchandising, supply chain tools, and retail analytics.

You’ll be part of a collaborative and innovative tech team that’s already implemented cutting-edge solutions like ERP, GPS tracking systems, digital telephony, and warehouse automation. This is a great opportunity to contribute to the next wave of digital transformation with a focus on enhancing customer and operational experiences.

Note: This role is an opportunity with a Microserve client.

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