Operations Supervisor

Fil Delivery is a rapidly growing, best-in-class, beverage supply chain company. We specialize in warehousing, picking, packing, and delivery of premium craft beer, wine, and spirits across Ontario. Through innovative technology, we are continuously improving the delivery experience for our clients and their customers. As our team continues to grow, we are currently seeking an experienced Operations Supervisor for the night shift (11 PM – 7 AM).

Operations Supervisor Role:

The primary function of this position is to oversee all warehouse operations during the night shift, including receiving, picking, order assembly, and van loading, to ensure delivery drivers are fully prepared to meet customers’ delivery requirements. While meeting operational requirements, the Operations Supervisor is also responsible to ensure that all employees are working safely and in accordance with company policies and Standard Operating Procedures (SOPS).

Benefits:

• Competitive salary and Performance-based bonus
• Dental care
• Vision care
• Extended health care
• RRSP /DPSP Match
• Company events
• On-site parking
• Opportunities for professional growth and development.
• Casual dress code, with an expectation of clean, presentable, and workplace-appropriate attire

Key Responsibilities:

• Ensure that customer orders are picked and shipped in a timely fashion, within prescribed metrics, following all SOPs.
• Provide ongoing leadership, training, and support to employees in the following areas:

o Make sure all accessorial activities are properly documented for customer billing purposes.

o Assist in processing returns.

o Proper counting and coding of inbound and outbound freight.

• Support operations leadership team in all warehouse expense management, to include labor and overtime spend.
• Assist in the investigation process of any product variances.
• Ensure employees are compliant with all Company policies and procedures, to include Health and Safety.
• Actively identify safety issues and process improvement opportunities.
• Consistently communicate with the employees to reinforce safety, process compliance/changes, relay site performance and other operational/company initiatives, supporting an informed and engaged workforce.
• Promote a positive, collaborative, engaging, safe workplace culture, evaluating the environment daily at shift start to confirm safety compliant.
• Oversee power equipment operators, ensuring proper and safe operation.
• Support Operational leadership team in ongoing projects and initiatives.

What we are looking for:

• 3 - 5 years of experience in Logistics or Supply Chain; experience within the beverage industry would be an asset.
• Strong leadership experience is essential, with a proven focus on Lean Six Sigma principles, health & safety standards, and effective people management skills.
• Experience working in a fast-paced pick & ship process environment.
• Experience with high-volume, computer-generated inventory control system and warehouse software applications.
• First aid certification (asset).
• Ability to lift 70 lbs (frequent lifting between 20-40 lbs)

FIL Delivery Inc. is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. We believe and support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the application process, the interview location etc.) during the hiring process, please notify us should you be contacted to proceed in the recruitment process.