Sales And Rentals Associate - Pro Audio & Recording

Long & McQuade Musical Instruments


Date: 3 weeks ago
City: Richmond Hill, ON
Contract type: Full time
Title

Sales And Rentals Associate - Pro Audio & Recording

Department

Pro Audio & Recording

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

10 Via Renzo Dr

Richmond Hill, ON

Job Description

  • Help our customers through the selling and renting of musical instruments and gear
  • Assist customers to and from vehicle with rental gear
  • Define the individual needs of every customer and match those needs with the right combination of our products and services
  • Demonstrate recommended products to customers and explain their features and benefits
  • Answer telephone calls in a timely and professional manner
  • Follow up on product orders with customers and suppliers
  • Use our common sense approach with customers to troubleshoot and solve problems
  • Maintain in-depth and current knowledge of our products, policies and procedures
  • Attend weekly staff meetings and periodic training sessions
  • Merchandise store to create an inviting environment for customers to shop
  • Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

  • Must be a musician who plays at least one instrument
  • Ability to demonstrate and educate customers on basic PA setup
  • Must be able to work weekdays, weeknights and weekends
  • Troubleshoot questions over the phone and e-mail
  • Physically able to lift up to 65 lbs / 30kg
  • Excellent verbal communication skills
  • Positive attitude and steady composure
  • Proven strong work ethic and commitment
  • High levels of energy and enthusiasm
  • Ability to excel in a fast-paced environment
  • Ability to recommend solutions in a confident and assertive manner
  • Good organizational skills and attention to detail
  • Previous experience in retail or sales is an asset
  • Experience with Digital Mixers, DJ equipment, and/or Lighting would be considered an asset

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