Customer Service/Sales/Operations

Join Our Dynamic Team! Passion, Performance, and Perks Await!

Are you ready to embark on a rewarding journey in a health club environment?

Anytime Fitness New West is on the lookout for a vibrant team member with a friendly personality and a genuine passion for helping others. If you thrive in a multi-disciplinary role, where every day brings new challenges and opportunities—from sales and marketing to customer service and administration—then this position is perfect for you!

What We're Looking For:

• Incredibly friendly and personable individuals
• Fitness enthusiasts with a genuine passion
• Honest, punctual, and reliable team players
• Creative and self-motivated go-getters
• Responsibilities Include:
• Driving membership sales
• Providing exceptional customer service
• Conducting engaging gym tours
• Handling phone calls and email correspondence
• Maintaining a clean and organized gym environment

Qualifications:

• Experience in the fitness industry is a plus, but a successful track record in sales and marketing is highly valued and as asset.
• If you're enthusiastic about a healthy lifestyle and love helping others share that enthusiasm, this is the job for you!
• Experience in sales for at least (1) one year is desirable, and a one (1) year background in customer service is also preferred.

Duties and Responsibilities:

• Effectively utilizing our CRM System for tasks such as answering calls and emails, and managing POS Systems for cash and electronic transactions.
• Mandatory participation in team-building activities, including workshops, training sessions, and staff meetings.
• Conducting regular audits to ensure adherence to club policies.
• Maintaining the overall cleanliness of the facility, covering offices, storage areas, gym floors, washrooms, and more.
• Active engagement on our Social Media Platforms, involving the creation of posts, video reels, stories, and other content.
• Providing assistance to prospects, leads, and existing members in the membership sales process, including sign-ups and renewals.
• Assisting existing members with inquiries related to membership, exercises, equipment usage, and facilitating connections with personal trainers.
• Welcoming members into the gym, offering information in person and over the phone, and conducting gym tours to assist members, prospects, and leads.
• Additionally, you may be required to fulfill other duties as directed by management.

Compensation:

• Starting hourly rate at $18.00
• Overtime pay upon manager approval
• Bi-monthly payday via direct deposit

Job Type: Full Time & Part Time, Permanent

Benefits:

• Monthly team bonus
• Paid statutory holidays
• Sick Leaves
• Extended health benefits program
• Free access to all our gyms 24/7

Join Our Team and Enjoy:

· Casual Dress: Comfortable and relaxed uniforms.

· Generous Company Events: Fun and engaging gatherings.

· Extended Health Care: Comprehensive benefits for your well-being.

· Gym Access: Stay active with 24/7 gym convenience.

· Store Discount: Exclusive discounts on everyday essentials.

· Vision Care: Support for optimal eye health.

· Wellness Program: Resources and initiatives for a healthier life.

· Fun and exciting team activities

Work Location: In person—610 6th St #199, New Westminster, BC V3L 3C2

Join our dynamic team where passion, hard work, and a competitive spirit drive us to make a real impact in the lives of our members every day. Our work is not only fulfilling, but we also believe in generously rewarding exceptional performance!

While we appreciate everyone's interest, only the most qualified candidates will hear from us. Thanks for considering this exciting opportunity!

Job Types: Part-time, Permanent

Pay: $18.00 per hour

Experience:

• Sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: On the road