Amenity Attendant

City of Edmonton


Date: 3 weeks ago
City: Edmonton, AB
Contract type: Part time
As an Amenity Attendant, you will use your strong interpersonal and decision making skills to ensure citizens enjoy our indoor Aquatic Facilities in a safe manner. You will succeed in this position if you can perform all tasks in a respectful, inclusive and service-minded way. The City of Edmonton is looking for amenity attendants to support our facilities during the busy summer months, including our five outdoor pools.

What will you do?

  • Greet patrons in a friendly and respectful way
  • Ensure appropriate behaviour and use of all equipment, such as slides and diving boards
  • Ensure the safety of all patrons using facility amenities
  • Ensure patrons are obeying rules and general facility guidelines
  • Assist lifeguards in crowd control and marking arms
  • Assist lifeguards with opening and closing of the amenities
  • Control the movement of patrons in and out of the pavilions/dressing rooms
  • Clean touch points as required
  • Maintain statistics and administrative tasks including timesheets
  • Act as a customer service representative on site
  • Assist staff in emergency response as directed
  • Perform other related duties as required


Qualifications:

  • Minimum 14 years of age; 15 years and older may be required depending on the facility


Skills required for success:

  • Excellent customer service and interpersonal skills, and the ability to handle difficult situations
  • Ability to perform the sustained and repetitive tasks related to the role, such as being upright for long periods of time
  • Ability to effectively communicate and provide direction to facility users
  • Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
  • Embracing a culture of equity, diversity, reconciliation and inclusion
  • Ability to swim 25m comfortably


Assets:

  • Experience working in a swimming pool environment and/or in a customer service role serving the public
  • Ability to communicate in a second language


Conditions of employment:

  • Intermediate First Aid and CPR Level C certification
  • Hire is dependent on Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton


The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected] . Learn more about our benefits .

Up to 6 temporary part-time ongoing positions

Hours of Work: Up to 8 hour shifts per day, up 29.5 hours per week. Evening and weekend work is required.

Salary: $20.320 per hour

Talent acquisition consultant: DM/MM

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

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