HR Coordinator - Americas Region (Temporary Position - 12 months)

To support the teams working on our exciting projects, we are looking for HR Coordinator - Americas Region (Temporary Position - 12 months)

In Canada -Toronto

Are you looking for an exciting opportunity to be a critical part of building the talent engine fueling a high growth, global organization? The Human Resources (HR) Coordinator supports Americas HR and the needs of the organization's employees, providing exceptional customer service to internal and external stakeholders. The role focuses on executing administrative duties and operational HR transactions and improving America’s HR‘s capabilities and processes to support the growth and development of Simon-Kucher’s consultants and Central Function employees.

A successful candidate will be highly motivated, well organized, detail oriented, able to multi-task, proactively prioritize work activities, and meet tight deadlines. The HR Coordinator is a key Americas HR Operations member and reports to the HR Operations Manager.

The Americas HR-Operations team is focused on business enablement, process improvement, and excellent customer service. The team delivers high-impact and highly visible initiatives while maintaining the integrity of critical HR data. The HR Coordinator will collaborate with the Americas and Global HR teams to ensure that processes and transactions for Americas employees are aligned with the organization’s strategic and operational HR goals.

What Makes Us Special

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it’s from home or in the office.
• Prioritize your health and wellbeing. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.
  
  

How You Will Create An Impact

• Acts as the first point of contact for general employee inquiries & requests and manages both the NA HR Ops Mailbox and the TOP Desk Global Service desk ticketing system to answer inquiries, provide resources/information or route to the right team member.
• Maintains electronic employee records, ensuring record completeness and consistency; proactively follows up or searches for missing or more recent records. Follows the outlined naming conventions for all newly added files and takes the opportunity to clean up prior files utilizing up to date filing naming conventions and best practices.
• Prepares regular and ad hoc HRIS and ancillary tracker reports, ensuring the included data, format, and presentation are appropriate for the intended audience.
• Audits, analyzes and verifies information from multiple sources (i.e., HRIS Systems, Interdepartmental Trackers & Global Reports) to ensure accurate and clean data entry. Performs consistent, periodic quality assurance checks on transactional system data in collaboration with the HR Operations Manager.
• Works with Americas and Global HR teams to manage employee lifecycle transactions and records, such as domestic/global mobility, short-term mobility (rotations), long term assignments and promotions/demotions.
• Plays a pivotal role in supporting the onboarding and offboarding processes in supporting the coordination and management of the pre-employment, onboarding and post onboarding processes and checklists. Fosters a rapport with stakeholders in the Onboarding program, to ensure effective & timely communication for a smooth business operation and exceptional employee experience.
• Performs HRIS system maintenance for employee file updates such as RTL/CDA changes, planned work schedule updates, division organizational assignment updates, and timesheet updates/corrections.
• Accountable for tracking and managing the completion of employment eligibility verifications and I-9s for all incoming employees through E-Verify and escalates issues or non-compliance to the HR Manager; tracks employment eligibility expirations; and manages I-9 re-verifications for tenured employees.
• Works with the HR Operations team to create and/or continuously update detailed process documentation for HR transactions and repeatable processes and procedures. Supports the HR operations team with administrative activities, including coordinating invoice approvals and payments, scheduling meetings and events, maintaining compliance notices in office locations, and drafting templates for employee communications and inquiry responses.
• Assists with special HR projects, including collaborating with vendors to implement process improvements, communicating program changes to employees, implementing data system changes and updates, and other duties as assigned.
• Maintains strict confidentiality of sensitive information.
  
  

Your Profile

• Bachelor’s Degree is required.
• Minimum 1-year work experience, preferably in Human Resources Operations (Onboarding, Offboarding, HRIS Management & Reporting Analytics).
• Excellent oral and written communication skills, with the ability to effectively interact with multiple stakeholders across the organization with patience, tact, and diplomacy.
• Excellent organizational, project management, and problem-solving skills, with high attention to detail, critical thinking, and initiative to escalate decision-making where necessary.
• Ability to proactively prioritize tasks and manage multiple projects & demands concurrently, making communication a priority to all affected stakeholders.
• Advanced ability in Microsoft Enterprise Products, including Excel, Outlook, TEAMS, PowerPoint, and Word.
• Proficiency in basic mathematics and advanced Excel skills necessary to report and analyze data.
• Basic knowledge of employment laws and regulations.
• Experience working in a fast-paced and changing environment.   
• The position will require travel, including international travel (up to 15%).
  
  

The pay for this position in Toronto is $26-$33 CAD/hr. 

Simon-Kucher

is a global consultancy with more than 2,000 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist. 

Simon-Kucher is an Equal Employment Opportunity (“EEO”) employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or militarily status, or any other legally protected status. 

We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business. 

Simon-Kucher North America Talent Acquisition Team

[email protected]

simon-kucher.com/careers